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UBC IT
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Enterprise Services Status Page

Welcome to the UBC Information Technology Enterprise Services Status Page. Here you will find current information about the status of our enterprise services.

View our Scheduled Outages Calendar to see our planned maintenance windows,

For any questions or concerns, please contact the IT Service Centre.

You can also follow us on Twitter: @UBCIToutages

TouchNet PROD site - Scheduled Maintenance Feb 20, 2026 - 12:00 a.m. to Feb 20, 2026 - 04:00 a.m.

Scheduled Maintenance Report for UBC

Completed

The scheduled maintenance has been completed.

Posted Feb 20, 2026 - 04:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 20, 2026 - 00:00 PST

Scheduled

The TouchNet PROD site will be undergoing scheduled maintenance. During the update window the TouchNet PROD site will be offline for logging in by staff as a TouchNet user and for customers making new payments. During this time when the payor clicks "pay now" TouchNet will display a screen informing the payor that the system is off line for maintenance and to try again after the system is back online.
For any questions please contact dpp.support@ubc.ca

Posted Jan 23, 2026 - 14:19 PST

This scheduled maintenance affected: Other (Other - Vancouver, Other - Okanagan).