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Welcome to the UBC Information Technology Enterprise Services Status Page. Here you will find current information about the status of our enterprise services.

View our Scheduled Outages Calendar to see our planned maintenance windows,

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Enabling FASmail 90 Day Retention Policy on Deleted Items, Junk Mail and RSS Subscription Folders October 4, 2021, 09:00-10:00 PT
Scheduled Maintenance Report for UBC
Completed
The scheduled maintenance has been completed.
Posted Oct 04, 2021 - 10:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 04, 2021 - 09:00 PDT
Scheduled
On October 4, 2021, between 09:00 and 10:00 PT, a 90-day automated data retention schedule will be implemented on a few default transitory folders in FASmail to align with UBC Records Management policies and requirements. Messages stored in the Deleted items, Junk Mail and RSS Subscriptions default transitory folders in Faculty and Staff Email (FASmail) will be automatically deleted after 90 days.

Implementing this automation ensures data is not retained longer than needed, reduces digital clutter and complies with UBC Records Management policies and requirements. This change will affect all staff, faculty and student employees at both UBC Vancouver and UBC Okanagan campuses who use FASmail. This change will not affect users of the UBC Student Email Service and the legacy Student and Alumni Email Service.

More information can be found here: https://it.ubc.ca/email-retention
Posted Sep 14, 2021 - 15:07 PDT
This scheduled maintenance affected: Email Services (Faculty and Staff Email (FASmail)) and Other (Other - Vancouver, Other - Okanagan).