Student and Alumni Email Preview and Profile Issue

This site is currently under development

UBC IT
__

Enterprise Services Status Page

Welcome to the UBC Information Technology Enterprise Services Status Page. Here you will find current information about the status of our enterprise services.

View our Scheduled Outages Calendar to see our planned maintenance windows,

For any questions or concerns, please contact the IT Service Centre.

You can also follow us on Twitter: @UBCIToutages

Student and Alumni Email Preview and Profile Issue

Incident Report for UBC

Resolved

The SAmail Preview and Profile issue has been resolved. Users need to clear browser history before logging in to the webmail to resolve the issue.

Posted May 04, 2021 - 10:51 PDT

Identified

There is currently and issue with email previews and the profile missing on the Student and Alumni email service due to certificates.

As a temporary workaround please use "https://webmail.alumni.ubc.ca/" to login to your email for the time being.

Posted May 02, 2021 - 09:17 PDT

This incident affected: Email Services (UBC Student Email).