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Welcome to the UBC Information Technology Enterprise Services Status Page. Here you will find current information about the status of our enterprise services.
View our Scheduled Outages Calendar to see our planned maintenance windows,
For any questions or concerns, please contact the IT Service Centre.
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UBCIT eSAM Servers Maintenance + DR failover exercise April 30, 2026, 20:00-23:00 PT
Scheduled Maintenance
Report for UBC
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
UBCIT will be performing maintenance on the eSAM component and vault servers on APRIL 30, 2026, 20:00-23:00 PT. This change will affect both UBC campuses.
As part of this maintenance window we are also performing a DR failover test in preparation for eSAM's VM migration to OpenStack. Please ensure your systems have their firewall open accordingly to keep connectivity with our eSAM components (please contact the UBCIT IAM team for the requirements).
Users will intermittently not be able to login to any servers managed by eSAM, nor retrieve any credentials via the eSAM Web UI throughout the maintanance window.
Any connections terminated while a component is being rebooted can be reconnected to the secondary node. All connections will be terminated and users won't be able to reconnect while we patch the vault servers (which typically lasts around 30 minutes) during this window.
As part of this maintenance window we are also performing a DR failover test in preparation for eSAM's VM migration to OpenStack. Please ensure your systems have their firewall open accordingly to keep connectivity with our eSAM components (please contact the UBCIT IAM team for the requirements).
Users will intermittently not be able to login to any servers managed by eSAM, nor retrieve any credentials via the eSAM Web UI throughout the maintanance window.
Any connections terminated while a component is being rebooted can be reconnected to the secondary node. All connections will be terminated and users won't be able to reconnect while we patch the vault servers (which typically lasts around 30 minutes) during this window.
This scheduled maintenance affected: Other (Other - Vancouver, Other - Okanagan).