{"page_status":{"page":{"name":"UBC","subdomain":"ubc2","domain":"status.it.ubc.ca","created_at":"2020-02-04T08:34:13.547-08:00","updated_at":"2024-04-20T01:00:03.912-07:00","url":"https://www.it.ubc.ca","hidden_from_search":false,"css_body_background_color":"FFFFFF","css_font_color":"000000","css_light_font_color":"002145","css_greens":"3F9C35","css_yellows":"BDA115","css_oranges":"E67E22","css_reds":"E74C3C","allow_page_subscribers":true,"allow_incident_subscribers":true,"notifications_from_email":"UBC IT Status Notification ","allow_email_subscribers":true,"allow_sms_subscribers":true,"twitter_username":"UBCIToutages","branding":"premium","support_url":null,"allow_webhook_subscribers":true,"css_border_color":"002145","css_graph_color":"6EC4E8","css_link_color":"0055B7","page_description":null,"activity_score":3619,"headline":"UBC IT Enterprise Services Status Page","viewers_must_be_team_members":false,"ip_filters":null,"css_blues":"40B4E5","time_zone":"Pacific Time (US & Canada)","notifications_reply_to_email":"service.helpdesk@ubc.ca","notifications_email_footer":"You received this email because you are subscribed to UBC IT Enterprise service status notifications. ","allow_rss_atom_feeds":true,"black_hole":null,"over_allocations_cohort":null,"over_allocations_resolved_at":null,"custom_components_limit":null,"allow_slack_subscribers":true,"css_no_data":"B3BAC5","deleted_at":null,"allow_teams_subscription":false,"hero_cover":{"updated_at":"2020-12-01T18:55:53.000+00:00","original_url":"//dka575ofm4ao0.cloudfront.net/pages-hero_covers/original/152367/ubc_signature.png","size":81905,"normal_url":"//dka575ofm4ao0.cloudfront.net/pages-hero_covers/normal/152367/ubc_signature.png","retina_url":"//dka575ofm4ao0.cloudfront.net/pages-hero_covers/retina/152367/ubc_signature.png"},"transactional_logo":{"updated_at":"2020-08-05T17:18:13.000+00:00","original_url":"//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/original/152367/ubc7-clf-sprite-blue.png","size":7902,"normal_url":"//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/normal/152367/ubc7-clf-sprite-blue.png","retina_url":"//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/retina/152367/ubc7-clf-sprite-blue.png"},"favicon_logo":{"updated_at":"2020-08-05T16:02:14.000+00:00","size":1406,"url":"//dka575ofm4ao0.cloudfront.net/pages-favicon_logos/original/152367/favicon.ico"},"email_logo":{"updated_at":"2021-02-26T22:09:11.000+00:00","original_url":"//dka575ofm4ao0.cloudfront.net/pages-email_logos/original/152367/UBC_IT_signature_enterprise2.png","size":8357,"normal_url":"//dka575ofm4ao0.cloudfront.net/pages-email_logos/normal/152367/UBC_IT_signature_enterprise2.png","retina_url":"//dka575ofm4ao0.cloudfront.net/pages-email_logos/retina/152367/UBC_IT_signature_enterprise2.png"},"twitter_logo":{"updated_at":"2021-03-09T01:02:13.000+00:00","size":4375,"url":"//dka575ofm4ao0.cloudfront.net/pages-twitter_logos/original/152367/V3qLwsGm_200x200.jpg"},"id":"b8q65q4j311d","organization_id":"0fvty1h81vdc"}},"components":[{"status":"operational","name":"Campus Wide Login","created_at":"2020-12-03T11:57:32.915-08:00","updated_at":"2021-02-23T07:59:16.399-08:00","position":1,"description":"Identity management, authentication and authorization services","showcase":false,"start_date":null,"id":"jkr11dbxt897","group_id":null,"page_id":"b8q65q4j311d","group":true,"only_show_if_degraded":false,"components":["4zmk4slt1jnz","z79893hrqxqj","b5w14hxhgmjm"]},{"status":"operational","name":"CWL Web Services","created_at":"2020-12-09T15:43:21.635-08:00","updated_at":"2024-04-18T20:01:46.311-07:00","position":1,"description":"Account and password creation and management","showcase":false,"start_date":"2020-12-09T00:00:00.000-08:00","id":"4zmk4slt1jnz","group_id":"jkr11dbxt897","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"UBC Identity Provider","created_at":"2020-12-09T15:57:54.326-08:00","updated_at":"2024-04-15T07:00:02.286-07:00","position":2,"description":"CWL Single Signon authentication (shibboleth)","showcase":false,"start_date":"2020-12-09T00:00:00.000-08:00","id":"z79893hrqxqj","group_id":"jkr11dbxt897","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Multi-factor Authentication (MFA)","created_at":"2020-12-09T15:59:29.781-08:00","updated_at":"2024-03-13T23:00:56.383-07:00","position":4,"description":"Multi Factor Authentication (DUO)","showcase":false,"start_date":"2020-12-09T00:00:00.000-08:00","id":"b5w14hxhgmjm","group_id":"jkr11dbxt897","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"UBC Identity Broker","created_at":"2023-10-04T17:25:51.810-07:00","updated_at":"2023-11-17T14:41:20.743-08:00","position":2,"description":"UBC's Federated Identity Hub","showcase":false,"start_date":null,"id":"ky0x18mhlhdw","group_id":null,"page_id":"b8q65q4j311d","group":true,"only_show_if_degraded":false,"components":["l0638gyvygz3","7tqpq75sxy03","gl36358bwpwn","34pb9gfs4rbf"]},{"status":"operational","name":"UBC Applicant & Student Federation (idb0)","created_at":"2023-10-04T17:25:02.541-07:00","updated_at":"2024-04-03T22:00:02.323-07:00","position":1,"description":"Login method for applicant related applications: Applicant Service Centre (ASC), Housing, Undergraduate Programs and Admissions (UPA), Learner Finance Systems (LFS), VidCruiter, Science One and the CWL account upgrader","showcase":false,"start_date":"2023-10-04T00:00:00.000-07:00","id":"l0638gyvygz3","group_id":"ky0x18mhlhdw","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"UBC OpenID Federation (idb1)","created_at":"2023-10-04T17:27:36.825-07:00","updated_at":"2024-01-18T17:00:38.761-08:00","position":2,"description":"Single Signon to Services via the OpenID Protocol with CWL Accounts","showcase":false,"start_date":"2023-10-04T00:00:00.000-07:00","id":"7tqpq75sxy03","group_id":"ky0x18mhlhdw","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"UBC Faculty of Medicine and BC Health Authority Federation (idb2)","created_at":"2023-10-04T17:27:51.684-07:00","updated_at":"2024-01-18T17:00:38.780-08:00","position":3,"description":"Single Signon to UBC Faculty of Medicine Services with CWL and Provincial Health Services Authority Accounts","showcase":false,"start_date":"2023-10-04T00:00:00.000-07:00","id":"gl36358bwpwn","group_id":"ky0x18mhlhdw","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"UBC SecureLink Federation (slid)","created_at":"2023-10-04T17:28:10.848-07:00","updated_at":"2024-01-18T17:00:38.805-08:00","position":4,"description":"Email verification link to access applicant related applications in the UBC Applicant and Student Federation","showcase":false,"start_date":"2023-10-04T00:00:00.000-07:00","id":"34pb9gfs4rbf","group_id":"ky0x18mhlhdw","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Canvas","created_at":"2020-12-03T11:26:51.440-08:00","updated_at":"2024-04-09T17:24:12.651-07:00","position":3,"description":"UBC online course content. See https://status.instructure.com for detailed service status","showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"tpgptcqs3qd9","group_id":null,"page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Confluence","created_at":"2020-12-03T11:28:18.668-08:00","updated_at":"2023-11-02T20:00:33.416-07:00","position":4,"description":null,"showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"85z33wqx36dy","group_id":null,"page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"under_maintenance","name":"EduCloud Server","created_at":"2020-04-29T11:31:41.157-07:00","updated_at":"2023-10-04T17:25:16.258-07:00","position":5,"description":"Self service server virtualization platform","showcase":false,"start_date":null,"id":"lj93zf62jcw0","group_id":null,"page_id":"b8q65q4j311d","group":true,"only_show_if_degraded":false,"components":["4x1lcn3g5xtg","glsmvg1znkmg","rsw8t1tm8d39","zj09cmd11lql"]},{"status":"operational","name":"Management Interface - https://bcnet.educloud.ubc.ca","created_at":"2020-04-29T11:31:41.163-07:00","updated_at":"2024-04-13T19:00:02.277-07:00","position":1,"description":"bcnet.educloud.ubc.ca web interface and API","showcase":false,"start_date":null,"id":"4x1lcn3g5xtg","group_id":"lj93zf62jcw0","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Management Interface - https://dr.educloud.ubc.ca","created_at":"2020-05-02T10:58:50.883-07:00","updated_at":"2024-04-13T19:00:02.350-07:00","position":3,"description":"dr.educloud.ubc.ca web interface and API","showcase":false,"start_date":null,"id":"glsmvg1znkmg","group_id":"lj93zf62jcw0","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"under_maintenance","name":"Server Infrastructure - Vancouver","created_at":"2020-12-03T11:47:06.070-08:00","updated_at":"2024-04-18T09:30:02.134-07:00","position":5,"description":"Vancouver virtual server Infrastructure - runs your virtual servers","showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"rsw8t1tm8d39","group_id":"lj93zf62jcw0","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"under_maintenance","name":"Server Infrastructure - Kamloops","created_at":"2020-12-03T11:47:40.379-08:00","updated_at":"2024-04-18T09:30:02.153-07:00","position":6,"description":"Kamloops virtual server Infrastructure - runs your virtual servers","showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"zj09cmd11lql","group_id":"lj93zf62jcw0","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Email Services","created_at":"2020-12-03T11:13:07.062-08:00","updated_at":"2023-10-04T17:25:16.270-07:00","position":6,"description":"Mailbox, mail delivery and mailing list services","showcase":false,"start_date":null,"id":"s1m7drwjynkr","group_id":null,"page_id":"b8q65q4j311d","group":true,"only_show_if_degraded":false,"components":["cknby01w6h0y","p6674v92jrz5","hltvb8nykd9c","qsnybzkzvnzz"]},{"status":"operational","name":"Faculty and Staff Email (FASmail)","created_at":"2020-12-03T11:12:49.647-08:00","updated_at":"2024-04-16T23:00:02.469-07:00","position":1,"description":null,"showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"cknby01w6h0y","group_id":"s1m7drwjynkr","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"UBC Student Email","created_at":"2020-12-03T11:14:02.855-08:00","updated_at":"2024-04-16T23:00:02.514-07:00","position":2,"description":null,"showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"p6674v92jrz5","group_id":"s1m7drwjynkr","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Mail Relay","created_at":"2020-12-03T11:14:44.132-08:00","updated_at":"2023-10-11T17:01:31.605-07:00","position":3,"description":"Inbound/outbound email delivery and scanning services","showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"hltvb8nykd9c","group_id":"s1m7drwjynkr","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Mailing List","created_at":"2020-12-03T15:19:00.026-08:00","updated_at":"2023-04-22T14:25:44.120-07:00","position":4,"description":"Campus community mailing list service","showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"qsnybzkzvnzz","group_id":"s1m7drwjynkr","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Home Drive","created_at":"2021-02-23T07:58:08.136-08:00","updated_at":"2023-10-04T17:25:16.281-07:00","position":7,"description":null,"showcase":false,"start_date":null,"id":"x98mkk6mt9f6","group_id":null,"page_id":"b8q65q4j311d","group":true,"only_show_if_degraded":false,"components":["kqq522ztb99d","2fzmq3fn777h"]},{"status":"operational","name":"Home Drive - Vancouver","created_at":"2020-12-03T11:27:14.363-08:00","updated_at":"2024-04-08T13:00:02.354-07:00","position":1,"description":"Network file storage for UBC Employees","showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"kqq522ztb99d","group_id":"x98mkk6mt9f6","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Home Drive - Okanagan","created_at":"2021-02-23T08:00:23.522-08:00","updated_at":"2023-10-29T06:20:41.741-07:00","position":2,"description":"Network file storage for UBC Employees","showcase":false,"start_date":"2021-02-23T00:00:00.000-08:00","id":"2fzmq3fn777h","group_id":"x98mkk6mt9f6","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Microsoft 365","created_at":"2021-03-02T14:16:38.016-08:00","updated_at":"2023-10-04T17:25:16.293-07:00","position":8,"description":null,"showcase":false,"start_date":null,"id":"l53q9k6swf1q","group_id":null,"page_id":"b8q65q4j311d","group":true,"only_show_if_degraded":false,"components":["nnc3smn61pc8","fp551mqszkf3"]},{"status":"operational","name":"OneDrive","created_at":"2020-12-03T11:23:42.827-08:00","updated_at":"2021-11-02T10:20:54.567-07:00","position":1,"description":"Microsoft OneDrive - File storage, synchronization and sharing","showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"nnc3smn61pc8","group_id":"l53q9k6swf1q","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Teams","created_at":"2020-12-03T11:24:24.141-08:00","updated_at":"2024-01-26T19:17:26.003-08:00","position":2,"description":"Microsoft Teams - Meet, Chat, Call and Collaborate in one place","showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"fp551mqszkf3","group_id":"l53q9k6swf1q","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Network - Campus","created_at":"2020-12-03T11:40:18.787-08:00","updated_at":"2023-10-04T17:25:16.305-07:00","position":9,"description":"Status of campus network/Wireless network services","showcase":false,"start_date":null,"id":"7rg3pbxsycfd","group_id":null,"page_id":"b8q65q4j311d","group":true,"only_show_if_degraded":false,"components":["2kk28ln5d57z","lqx0t6zxbqgt","0mrdx7w9vry8","6yvcqh64dkbv"]},{"status":"operational","name":"Network - Hospitals","created_at":"2020-12-03T11:41:19.597-08:00","updated_at":"2024-02-08T01:00:56.391-08:00","position":1,"description":"UBC network status - Hospital sites","showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"2kk28ln5d57z","group_id":"7rg3pbxsycfd","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Network - Okanagan","created_at":"2020-12-03T11:40:55.062-08:00","updated_at":"2024-03-08T08:47:27.965-08:00","position":2,"description":"UBC network status - Okanagan","showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"lqx0t6zxbqgt","group_id":"7rg3pbxsycfd","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Network - Point Grey","created_at":"2020-12-03T11:40:18.795-08:00","updated_at":"2024-04-19T06:00:02.236-07:00","position":3,"description":"UBC network status - Point Grey","showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"0mrdx7w9vry8","group_id":"7rg3pbxsycfd","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Network - Robson Square","created_at":"2020-12-03T11:41:37.729-08:00","updated_at":"2024-02-08T01:00:56.536-08:00","position":4,"description":"UBC network status - Robson Square","showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"6yvcqh64dkbv","group_id":"7rg3pbxsycfd","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Network - Wireless","created_at":"2020-12-03T11:35:14.457-08:00","updated_at":"2023-10-04T17:25:16.316-07:00","position":10,"description":"Status of wireless networks by site","showcase":false,"start_date":null,"id":"n72lyphpnhlf","group_id":null,"page_id":"b8q65q4j311d","group":true,"only_show_if_degraded":false,"components":["3rcn3d62pkp5","gryx9zfmx0zd","yxmcwj4h3v0y","cs32t3m4c8hp"]},{"status":"operational","name":"Wireless - Hospitals","created_at":"2020-12-03T11:36:58.897-08:00","updated_at":"2024-04-09T13:17:04.900-07:00","position":1,"description":"UBC wireless network status - Hospital sites","showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"3rcn3d62pkp5","group_id":"n72lyphpnhlf","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Wireless - Okanagan","created_at":"2020-12-03T11:36:09.471-08:00","updated_at":"2024-04-09T13:17:04.916-07:00","position":2,"description":"UBC wireless network status - Okanagan","showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"gryx9zfmx0zd","group_id":"n72lyphpnhlf","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Wireless - Point Grey","created_at":"2020-12-03T11:35:14.474-08:00","updated_at":"2024-04-09T13:17:04.931-07:00","position":3,"description":"UBC wireless network status - Point Grey","showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"yxmcwj4h3v0y","group_id":"n72lyphpnhlf","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Wireless - Robson Square","created_at":"2020-12-09T08:38:53.532-08:00","updated_at":"2024-04-08T11:50:48.728-07:00","position":4,"description":"UBC wireless network status - Robson Square","showcase":false,"start_date":"2020-12-09T00:00:00.000-08:00","id":"cs32t3m4c8hp","group_id":"n72lyphpnhlf","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Network - VPN","created_at":"2020-12-03T11:38:15.199-08:00","updated_at":"2023-10-04T17:25:16.328-07:00","position":11,"description":"Status of VPN services by site","showcase":false,"start_date":null,"id":"5vs75d9c7b4k","group_id":null,"page_id":"b8q65q4j311d","group":true,"only_show_if_degraded":false,"components":["g0r61jbz5hj6","cfsxlvtgbrhl"]},{"status":"operational","name":"VPN - Okanagan","created_at":"2020-12-03T11:38:54.774-08:00","updated_at":"2024-04-19T07:00:02.218-07:00","position":1,"description":"UBC VPN status - Okanagan","showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"g0r61jbz5hj6","group_id":"5vs75d9c7b4k","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"VPN - Point Grey","created_at":"2020-12-03T11:38:15.210-08:00","updated_at":"2024-04-19T07:00:02.245-07:00","position":2,"description":"UBC VPN status - Point Grey","showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"cfsxlvtgbrhl","group_id":"5vs75d9c7b4k","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Voice Services","created_at":"2023-05-09T13:15:39.232-07:00","updated_at":"2023-10-04T17:25:16.340-07:00","position":12,"description":null,"showcase":false,"start_date":null,"id":"f8nszhj6rhst","group_id":null,"page_id":"b8q65q4j311d","group":true,"only_show_if_degraded":false,"components":["qg85m65gcbh3","jnlvqvw7ws7x","84qjrdcsvvmp","2215467nb3zy"]},{"status":"operational","name":"Telephone Service - Vancouver","created_at":"2023-05-09T13:15:39.247-07:00","updated_at":"2024-01-05T23:02:29.022-08:00","position":1,"description":null,"showcase":false,"start_date":"2023-05-09T00:00:00.000-07:00","id":"qg85m65gcbh3","group_id":"f8nszhj6rhst","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Telephone Service - Okanagan","created_at":"2023-05-09T13:16:05.945-07:00","updated_at":"2023-08-08T21:31:52.360-07:00","position":2,"description":null,"showcase":false,"start_date":"2023-05-09T00:00:00.000-07:00","id":"jnlvqvw7ws7x","group_id":"f8nszhj6rhst","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Contact Centre - Vancouver","created_at":"2023-05-09T13:16:24.857-07:00","updated_at":"2023-05-09T13:19:48.785-07:00","position":3,"description":null,"showcase":false,"start_date":"2023-05-09T00:00:00.000-07:00","id":"84qjrdcsvvmp","group_id":"f8nszhj6rhst","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Contact Centre - Okanagan","created_at":"2023-05-09T13:16:46.468-07:00","updated_at":"2023-08-08T21:31:52.376-07:00","position":4,"description":null,"showcase":false,"start_date":"2023-05-09T00:00:00.000-07:00","id":"2215467nb3zy","group_id":"f8nszhj6rhst","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Remote Labs","created_at":"2021-03-01T07:49:54.903-08:00","updated_at":"2023-10-04T17:25:16.351-07:00","position":13,"description":null,"showcase":false,"start_date":null,"id":"32wx7wyj5qsp","group_id":null,"page_id":"b8q65q4j311d","group":true,"only_show_if_degraded":false,"components":["wcb59s5696n2","crbvmts8g02m"]},{"status":"operational","name":"Remote Labs - Vancouver","created_at":"2020-08-05T08:26:27.762-07:00","updated_at":"2023-04-24T17:21:19.032-07:00","position":1,"description":"Remote access to UBC Vancouver lab computers","showcase":false,"start_date":null,"id":"wcb59s5696n2","group_id":"32wx7wyj5qsp","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Remote Labs - Okanagan","created_at":"2021-03-01T07:50:56.517-08:00","updated_at":"2022-07-30T17:00:34.904-07:00","position":2,"description":"Remote access to UBC Okanagan lab computers","showcase":false,"start_date":"2021-03-01T00:00:00.000-08:00","id":"crbvmts8g02m","group_id":"32wx7wyj5qsp","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"SalesForce","created_at":"2020-12-03T11:26:43.021-08:00","updated_at":"2023-10-04T17:25:16.358-07:00","position":14,"description":null,"showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"0176mkkhw2wc","group_id":null,"page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"ServiceNow","created_at":"2020-12-03T11:27:38.589-08:00","updated_at":"2023-11-18T06:01:02.298-08:00","position":15,"description":null,"showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"mqcy9z3fhdb2","group_id":null,"page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Sharepoint","created_at":"2020-12-03T11:19:21.676-08:00","updated_at":"2024-04-12T17:00:02.304-07:00","position":16,"description":null,"showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"r0g9pl707lnk","group_id":null,"page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Student Service Centre","created_at":"2020-12-03T11:27:27.897-08:00","updated_at":"2023-10-04T17:25:16.376-07:00","position":17,"description":null,"showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"59tpjr3qvq2w","group_id":null,"page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Team Share","created_at":"2020-12-03T11:27:06.716-08:00","updated_at":"2024-04-08T13:00:02.403-07:00","position":18,"description":"Shared network file storage for UBC teams","showcase":false,"start_date":"2020-12-03T00:00:00.000-08:00","id":"68ymbbt4zbrz","group_id":null,"page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Workday","created_at":"2020-11-12T09:53:37.025-08:00","updated_at":"2024-04-20T01:00:02.347-07:00","position":19,"description":null,"showcase":false,"start_date":"2020-11-12T00:00:00.000-08:00","id":"kvh6lblcgd82","group_id":null,"page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Other","created_at":"2021-02-23T08:03:40.015-08:00","updated_at":"2023-10-04T17:25:16.401-07:00","position":20,"description":null,"showcase":false,"start_date":null,"id":"qw4rvxwxg9bl","group_id":null,"page_id":"b8q65q4j311d","group":true,"only_show_if_degraded":false,"components":["fd89kl8c3bsg","1yh117jsfbx6"]},{"status":"operational","name":"Other - Vancouver","created_at":"2021-02-22T14:58:37.808-08:00","updated_at":"2024-04-15T17:00:02.396-07:00","position":1,"description":"For tracking the status of apps or services that do not have their own status page category","showcase":false,"start_date":"2021-02-22T00:00:00.000-08:00","id":"fd89kl8c3bsg","group_id":"qw4rvxwxg9bl","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Other - Okanagan","created_at":"2021-02-23T08:04:36.739-08:00","updated_at":"2024-04-15T17:00:02.537-07:00","position":2,"description":"For tracking the status of apps or services that do not have their own status page category","showcase":false,"start_date":"2021-02-23T00:00:00.000-08:00","id":"1yh117jsfbx6","group_id":"qw4rvxwxg9bl","page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Zoom","created_at":"2023-05-09T16:25:56.348-07:00","updated_at":"2023-10-04T17:25:16.407-07:00","position":21,"description":null,"showcase":false,"start_date":"2023-05-09T00:00:00.000-07:00","id":"61ngcf080jcd","group_id":null,"page_id":"b8q65q4j311d","group":false,"only_show_if_degraded":false}],"months":[{"name":"April","year":2024,"starts_on":1,"days":30,"incidents":[{"code":"j9ryb7g7tj24","name":"[Scheduled] Workday Scheduled Weekly Maintenance April 19 2024, 21:00 PT to April 20 2024, 01:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 19, 21:00 - Apr 20, 01:00 PDT"},{"code":"btcwmgz501k8","name":"[Intermittent] CWL Login Issue April 18, 2025, 12:30 PT","message":"This incident has been resolved. We thank you for your patience as we worked to identify and address this issue.","impact":"major","timestamp":"Apr 18, 12:51 - Apr 19, 14:52 PDT"},{"code":"s0qprlrydnf3","name":"[Scheduled] UBC MyVPN Maintenance April 19, 2024, 05:00-07:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 19, 05:00 - 07:00 PDT"},{"code":"vxmjs1h3wpk9","name":"[Scheduled] Buchanan Building Complex (BUCH01) Network Switch Replacement April 18, 2024 20:00 - April 19, 2024 06:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 18, 20:00 - Apr 19, 06:00 PDT"},{"code":"ttpw5z6fmm2c","name":"[Scheduled] EduCloud Server Backup Infrastructure Maintenance April 18, 2024, 09:30 PT to May 2nd, 2024, 16:30 PT","message":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","impact":"maintenance","timestamp":"Apr 18, 09:30 PDT"},{"code":"r3q0c2dp7wl9","name":"[Scheduled] Buchanan Building Complex (BUCH01) Network Switch Replacement April 16, 2024 20:00 - April 17, 2024 06:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 16, 20:00 - Apr 17, 06:00 PDT"},{"code":"cqvstsjs4mjr","name":"[Scheduled] UBC Faculty and Staff Email (FASmail) and Student and Alumni Mail (SAM) Service Maintenance April 15, 2024, 18:00 PT to April 16, 2024, 23:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 15, 18:00 - Apr 16, 23:00 PDT"},{"code":"z7dqzmts1b7y","name":"[Scheduled] EduCloud Server Maintenance (UBC IT Development, UBC Okanagan) April 15, 2024, 16:00 PT to April 23, 2024, 16:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 15, 16:00 - Apr 16, 16:00 PDT"},{"code":"q6r4tyd63r5p","name":"[Scheduled] ELDAP Maintenance April 08, 2024 09:00 PT to April 15, 2024 17:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 8, 09:00 - Apr 15, 17:00 PDT"},{"code":"g80pfvtdyhqd","name":"[Scheduled] CAS Maintenance April 08, 2024 09:00 PT to April 15, 2024 17:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 8, 09:00 - Apr 15, 17:00 PDT"},{"code":"b0jx5j6qywcc","name":"[Scheduled] U-Pass BC - TransLink Integration with UBC April 15, 2024, 06:00-07:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 15, 06:00 - 07:00 PDT"},{"code":"t4dzvfkkyycv","name":"[Scheduled] ELDAP Maintenance April 14, 2024, 06:00-07:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 14, 06:00 - 07:00 PDT"},{"code":"qm5q5ytjjsyq","name":"[Scheduled] EduCloud Server (Kamloops) & DR EduCloud Maintenance April 13, 2024, 09:00-19:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 13, 09:00 - 19:00 PDT"},{"code":"rq5b4xwv2rcs","name":"[Scheduled] Workday Scheduled Weekly Maintenance April 12 2024, 21:00 PT to April 13 2024, 01:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 12, 21:00 - Apr 13, 01:00 PDT"},{"code":"pg0tjjtdh1lw","name":"[Scheduled] UBC SharePoint Maintenance April 12, 2024, 09:00-17:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 12, 09:00 - 17:00 PDT"},{"code":"n2yb55f2fpty","name":"[Scheduled] Buchanan Building Complex (BUCH01) Network Switch Replacement April 11, 2024 20:00 - April 12, 2024 06:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 11, 20:00 - Apr 12, 06:00 PDT"},{"code":"r532qn1d0s4z","name":"[Scheduled] EduCloud Server Maintenance (UBC Okanagan) April 11, 2024, 13:00-16:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 11, 13:00 - 16:00 PDT"},{"code":"st4jztmy0z1z","name":"[Scheduled] Kamloops Q9 Storage Cluster Maintenance April 10, 2024, 10:00 PT to April 11, 2024, 16:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 10, 10:00 - Apr 11, 16:00 PDT"},{"code":"4x1ypkl18ymy","name":"[Scheduled] Educloud Server Maintenance April 10, 2024, 09:00–16:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 10, 09:00 - 16:00 PDT"},{"code":"89g83q40bp1t","name":"[Scheduled] Secondary VPN Service (myvpn2.ubc.ca) Decommissioning September 27, 2023","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 10, 15:17 PDT"},{"code":"gk388sssjy5s","name":"[Scheduled] U-Pass BC - TransLink Integration with UBC April 09, 2024, 22:00-23:00","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 9, 22:00 - 23:00 PDT"},{"code":"g0ybdfr8b5zp","name":"[Scheduled] IDP/Shibboleth Maintenance April 08, 2024 06:00 PT to April 09, 2024 18:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 8, 06:00 - Apr 9, 18:00 PDT"},{"code":"7dfd6dqpvykf","name":"Canvas - Access Issues April 9, 2024 9:00 AM PT","message":"The enrolment fix for the 88 courses has been completed and all Canvas access disrupted this morning has been restored as of 5:00 PM PT, Tuesday April 9th. Out of the 88 courses, 78 current courses (for the 2023W2 term) at UBCO experienced an impact, and the other 10 courses were for the upcoming 2024S term. Thanks for your patience while we worked through the resolution of this incident.","impact":"major","timestamp":"Apr 9, 10:16 - 17:24 PDT"},{"code":"gnn4rj6n1w5k","name":"[Scheduled] Library Integrated System Voyager Retrofit Deployment April 9, 2024, 09:30-14:30 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 9, 09:30 - 16:30 PDT"},{"code":"nv1zsjd6d6j7","name":"Wireless Network authentication issues - April 9, 2024 10:00PT","message":"The issue has been resolved as of 12:15PT","impact":"major","timestamp":"Apr 9, 11:24 - 13:17 PDT"},{"code":"9rb3ykdklvj2","name":"Email delivery delays April 9, 2024 09:30 PT","message":"Some users may have experienced email delivery delays to/from external emails between approximately 08:00 AM – 11:30 AM PT. UBC IT has investigated the issue and the email delays have now been resolved.","impact":"none","timestamp":"Apr 9, 12:54 - 12:54 PDT"},{"code":"1h01v5dstn22","name":"[Intermittent] Network Issues affecting Remote Lab, MATLAB Licensing Server, RDS Service - March 12, 2024, 11:00 PT","message":"This incident has been resolved.","impact":"maintenance","timestamp":"Mar 12, 13:49 - Apr 9, 11:38 PDT"},{"code":"qhxylvt7d2qs","name":"Update Your Zoom Client by February 23","message":"This incident has been resolved.","impact":"none","timestamp":"Feb 16, 16:19 - Apr 9, 11:38 PDT"},{"code":"gfkly49xmf53","name":"[Scheduled] UBC IT Network Maintenance April 8, 2024, 21:00 to April 9th, 07:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 8, 21:00 - Apr 9, 07:00 PDT"},{"code":"qhhjb87frd36","name":"[Scheduled] U-Pass BC - TransLink Integration with UBC April 09, 2024, 06:00-07:00","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 9, 06:00 - 07:00 PDT"},{"code":"jfj990jf1xr8","name":"UBC wireless service disruption – Wireless disruptions affecting all campuses","message":"This incident has been resolved.","impact":"minor","timestamp":"Apr 8, 09:38 - 15:42 PDT"},{"code":"tlwy8b8c05yv","name":"[Scheduled] TeamShare and Home Drive Maintenance April 8, 2024, 10:00-13:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 8, 10:00 - 13:00 PDT"},{"code":"xmcdbg4zhjkz","name":"[Scheduled] AccessUBC Update for IRP Student April 5, 2024, 10:00 PT to April 7, 2024 16:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 5, 10:00 - Apr 7, 16:00 PDT"},{"code":"8y9klvmxqqqd","name":"[Scheduled] UBC IT Network Maintenance Core Switch Upgrade April 7, 2024, 07:00-13:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 7, 07:00 - 13:00 PDT"},{"code":"nykrcm5c8hx3","name":"[Scheduled] IDP/Shibboleth MFA Maintenance April 06, 2024 06:00-09:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 6, 06:00 - 09:00 PDT"},{"code":"0nb1tfy8729p","name":"[Scheduled] Integration Enablement Centre (IEC) – PHUB Data updates on April 05, 2024 from 11:00-18:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 5, 11:00 - 18:00 PDT"},{"code":"ncvw2ddfcsn1","name":"[Scheduled] Campus Wide Login (CWL) Web Service Updates for IRP Student April 5, 2024, 08:00-12:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 5, 08:00 - 12:00 PDT"},{"code":"sm2tn73lx65v","name":"UBC Okanagan Wireless Network Issues - March 31, 2024","message":"This incident has been resolved.","impact":"maintenance","timestamp":"Apr 2, 09:03 - Apr 4, 15:06 PDT"},{"code":"npfzdjqvgqzq","name":"[Scheduled] Canvas Maintenance April 4, 2024, 01:05-03:05 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 4, 01:15 - 03:15 PDT"},{"code":"fdpvsvt7vyxy","name":"[Scheduled] UBC Identity Broker Maintenance April 3, 2024 21:00-22:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 3, 21:00 - 22:00 PDT"},{"code":"gzyxlzkpjvcr","name":"[Scheduled] Okanagan Campus Wireless Network Maintenance April 3rd, 2024 05:00 - 06:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 3, 05:00 - 06:00 PDT"},{"code":"188z38gg43gt","name":"[Scheduled] Integration Enablement Centre APPIAN (BPMS) Cloud Platform Maintenance on 02 Apr 2024, 18:00 - 20:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 2, 18:00 - 20:00 PDT"},{"code":"gh904mvw70mw","name":"[Scheduled] EduCloud Server Management Portal Maintenance April 2, 2024, 10:00–16:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 2, 11:18 - 16:00 PDT"},{"code":"wyft353rjvkl","name":"[Scheduled] Crowdmark Scheduled Maintenance - April 1, 2024 04:00-05:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Apr 1, 04:00 - 05:00 PDT"}]},{"name":"March","year":2024,"starts_on":5,"days":31,"incidents":[{"code":"ssrd24txch7p","name":"[Scheduled] Workday Scheduled Weekly Maintenance March 29 2024, 21:00 PT to March 30 2024, 01:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 29, 21:00 - Mar 30, 01:00 PDT"},{"code":"j1tkhdgcqy1z","name":"[Scheduled] UBCIT eSAM Servers Maintenance March 28, 2024 19:00-22:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 28, 19:00 - 22:00 PDT"},{"code":"1q5gq5433s81","name":"[Scheduled] Transitioning UBC Windows Education offering to Microsoft Azure Dev Tools for Teaching - March 28, 2024 16:30-17:30 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 28, 16:30 - 17:30 PDT"},{"code":"wvd7s6bjszww","name":"[Scheduled] OnTask Maintenance March 28, 2024, 08:00-09:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 28, 08:00 - 09:00 PDT"},{"code":"9kwyqxjm8nyk","name":"[Scheduled] UBC SharePoint Maintenance March 26, 2024, 21:00-22:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 26, 21:00 - 22:00 PDT"},{"code":"r0dj6k6n1wpb","name":"[Scheduled] GitHub Enterprise Maintenance March 23, 2024, 19:00 PT to March 24, 2024, 01:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 23, 19:00 - Mar 24, 01:00 PDT"},{"code":"m78jz42021w0","name":"[Scheduled] UBC Vancouver TeamShare and Home Drive Maintenance March 23, 2024, 10:00 PT-16:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 23, 10:00 - 16:00 PDT"},{"code":"vhd3gbm8fp5r","name":"[Scheduled] Workday Scheduled Weekly Maintenance March 22 2024, 21:00 PT to March 23 2024, 01:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 22, 21:00 - Mar 23, 01:00 PDT"},{"code":"yj8rf28kr8w3","name":"[Scheduled] UBC Identity Broker Keycloak Upgrade March 21, 2024, 06:00-09:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 21, 06:00 - 09:00 PDT"},{"code":"9l3rd7zbz3wy","name":"[Scheduled] Learning Tools Provisioning Service (LTPS) Maintenance March 20, 2024, 09:00-10:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 20, 09:00 - 10:00 PDT"},{"code":"y4mllltyp8n3","name":"[Scheduled] Library Online Course Reserves Retrofit Deployment March 18, 2024, 10:00-14:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 18, 10:01 - 14:00 PDT"},{"code":"s9715kprgdx4","name":"[Scheduled] Learning Tools Provisioning Service (LTPS) Maintenance March 18, 2024, 09:00-10:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 18, 09:00 - 10:00 PDT"},{"code":"tp44wt3m6q3l","name":"[Scheduled] Vancouver Campus Network Maintenance March 17, 2024, 05:00-11:00 PDT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 17, 05:00 - 11:00 PDT"},{"code":"g5hsgg6qrwrd","name":"[Scheduled] UBC Vancouver Campus Network Maintenance March 16th, 2024, 06:00-08:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 16, 06:00 - 08:00 PDT"},{"code":"67c15gpd9t5k","name":"[Scheduled] Workday Scheduled Weekly Maintenance March 15 2024, 21:00 PT to March 16 2024, 01:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 15, 21:00 - Mar 16, 01:00 PDT"},{"code":"hh6t7chbpmmt","name":"[Scheduled] UBC SharePoint Maintenance March 14, 2024, 15:00-23:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 14, 15:00 - 23:00 PDT"},{"code":"syyrcd2mz8yg","name":"[Scheduled] Cybersecurity Confidential Communications Website Upgrade March 14, 2024, 18:00-20:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 14, 18:00 - 20:00 PDT"},{"code":"hnj7fbzbsf4m","name":"[Scheduled] Learning Tools Provisioning Service (LTPS) Maintenance March 14, 2024, 09:00-10:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 14, 09:00 - 10:00 PDT"},{"code":"7fjlkml2rtwc","name":"[Scheduled] UBC Faculty and Staff Email (FASmail) and the UBC Student Email Service Maintenance March 13, 2024, 19:00-23:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 13, 19:00 - 23:00 PDT"},{"code":"279pwxjwvd5s","name":"[Scheduled] Vancouver Campus Network Maintenance March 9, 2024, 20:30-23:30 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 9, 20:30 - 23:30 PST"},{"code":"srnc302kmrdg","name":"WeBWorK Errors via Canvas March 9, 2024 18:10 PT","message":"WeBWorK links from Canvas are working again as of 19:10 PT.","impact":"none","timestamp":"Mar 9, 18:47 - 19:42 PST"},{"code":"pfw97kkv0n7r","name":"[Scheduled] Workday Scheduled Weekly Maintenance March 08 2024, 21:00 PT to March 09 2024, 01:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 8, 21:00 - Mar 9, 01:00 PST"},{"code":"8twmjnyk5rv2","name":"Network Outage – UBCO Nechako Residence","message":"This incident has been resolved.","impact":"major","timestamp":"Mar 8, 08:15 - 15:26 PST"},{"code":"0phhsply35mq","name":"[Scheduled] Learning Tools Provisioning Service (LTPS) Maintenance March 8, 2024, 09:00-10:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 8, 09:00 - 10:00 PST"},{"code":"d4w7yrp7vvcy","name":"[Scheduled] AnyConnect Client (myVPN) Software Upgrade March 7, 2024, 17:30-18:30 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 7, 17:30 - 18:30 PST"},{"code":"x6rh5bxqxqjh","name":"[Scheduled] Okanagan Campus Network Maintenance March 6, 2024, 06:00-07:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 6, 06:00 - 07:00 PST"},{"code":"3wm3sp8ng4mk","name":"[Scheduled] Wifi Maintenance Mar 05, 2024 22:00 to 23:59 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 5, 22:00 - Mar 6, 00:00 PST"},{"code":"rzfrvmshnmxg","name":"[Scheduled] Integration Enablement Centre APPIAN (BPMS) Cloud Platform Maintenance on Mar 5, 2024,18:00-20:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 5, 18:00 - 20:00 PST"},{"code":"r6w8w2qyh5g7","name":"[Scheduled] Vancouver Campus Network Maintenance March 2, 2024, 06:00-10:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 2, 06:00 - 10:00 PST"},{"code":"4t5pkvlg19fq","name":"[Scheduled] Workday Scheduled Weekly Maintenance March 01 2024, 21:00 PT to March 02 2024, 01:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Mar 1, 21:00 - Mar 2, 01:00 PST"},{"code":"tvfy6yvn7v24","name":"[Scheduled] Potential Disruption to Workday Performance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 26, 08:00 - Mar 1, 17:00 PST"}]},{"name":"February","year":2024,"starts_on":4,"days":29,"incidents":[{"code":"3lznhrffmlbk","name":"[Scheduled] Learning Tools Provisioning Service (LTPS) Maintenance February 29, 2024, 09:00-10:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 29, 09:00 - 10:00 PST"},{"code":"pr8pcl0057z4","name":"[Scheduled] Hybrid Cloud Service AWS Security Hub Implementation February 28, 2024, 11:00-12:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 28, 11:00 - 12:00 PST"},{"code":"tdf0y5vj9xjh","name":"[Scheduled] EduCloud Server Backup Infrastructure Maintenance February 27, 2024, 10:00-15:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 27, 10:00 - 15:00 PST"},{"code":"68d085tsh5hd","name":"UBC CMS","message":"This incident has been resolved at 13:15","impact":"minor","timestamp":"Feb 27, 13:08 - 14:20 PST"},{"code":"rp7bqlt1495m","name":"[Scheduled] EduCloud Server Backup Infrastructure Maintenance February 26, 2024, 10:00-17:30 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 26, 10:00 - 16:30 PST"},{"code":"5n95jmzn45z8","name":"[Scheduled] Workday Scheduled Weekly Maintenance February 23 2024, 21:00 PT to February 24 2024, 01:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 23, 21:00 - Feb 24, 01:00 PST"},{"code":"m58jhghy9896","name":"[Scheduled] UBC IT eSAM Servers Maintenance February 22, 2024, 20:00-00:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 22, 20:00 - Feb 23, 00:00 PST"},{"code":"3tmwldv40bw4","name":"[Scheduled] UBC IT Domain Name System (DNS) Maintenance Feb 22, 2024, 20:00-23:30 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 22, 20:00 - 23:30 PST"},{"code":"lxfwpq37bz8v","name":"[Scheduled] UBC Faculty and Staff Email (FASmail) and the UBC Student Email Service Maintenance February 22, 2024, 19:00-23:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 22, 19:00 - 23:00 PST"},{"code":"l1xj3sfsf35l","name":"[Scheduled] Red Hat Satellite Service Maintenance February 22, 2024, 08:00-15:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 22, 08:00 - 15:01 PST"},{"code":"tpzfv8rrgnfz","name":"[Scheduled] EduCloud Server Backup Infrastructure Maintenance February 22, 2024, 10:00-15:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 22, 10:00 - 15:00 PST"},{"code":"4j3p3ydmb87f","name":"[Scheduled] Enterprise Services Load Balancer Maintenance February 21, 2024, 17:00-20:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 21, 17:00 - 20:00 PST"},{"code":"rtp314bxrw7t","name":"[Scheduled] UBC IT myDNS Maintenance February 21, 2024, 17:30-19:30 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 21, 17:30 - 19:00 PST"},{"code":"mfls8z880npn","name":"[Scheduled] OnTask Maintenance February 21, 2024, 08:00-09:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 21, 08:00 - 09:00 PST"},{"code":"ghy9sc5byc2j","name":"[Scheduled] UBC Faculty and Staff Email (FASmail) and Student and Alumni Mail (SAM) Service Maintenance February 20, 2024, 18:00 - 23:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 20, 18:00 - 23:00 PST"},{"code":"38v45jcv81st","name":"[Scheduled] EduCloud Server Backup Infrastructure Maintenance February 20, 2024, 10:00-15:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 20, 10:00 - 15:00 PST"},{"code":"qr398n8z7ksk","name":"[Scheduled] Halogen Site Maintenance February 18, 2024, 21:00-23:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 18, 21:00 - 23:00 PST"},{"code":"6dj27d4y5d1g","name":"[Scheduled] Workday Scheduled Weekly Maintenance February 16 2024, 21:00 PT to February 17 2024, 01:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 16, 21:00 - Feb 17, 01:00 PST"},{"code":"yx796rtxm6xc","name":"[Scheduled] UBC SharePoint Maintenance Friday, February 16, 2024 09:00 PT to 17:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 16, 09:00 - 19:01 PST"},{"code":"shm4qb376syw","name":"[Scheduled] Potential Disruption to Workday Performance February 13, 2024 17:00 PT - February 16, 2024 17.00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 13, 17:00 - Feb 16, 17:00 PST"},{"code":"9zl9nkqhtd2l","name":"PCI VDI Environment Issue Friday, February 16, 9:00am PT","message":"The issue has been resolved as of 13:30","impact":"none","timestamp":"Feb 16, 09:28 - 13:40 PST"},{"code":"y1r6wsx50d9h","name":"Loss of Custom Availability Windows for Canvas Quizzes and Assignments February 14, 2024 20.00 PT","message":"The issue has now been resolved","impact":"minor","timestamp":"Feb 14, 20:14 - Feb 16, 11:29 PST"},{"code":"yz4czcvlbpt2","name":"[Scheduled] EduCloud Server Backup Infrastructure Maintenance February 15, 2024, 10:00-15:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 15, 10:00 - 15:00 PST"},{"code":"ckspw6xp8ztr","name":"Okanagan Campus network disruption (research networks) February 14, 2024 11:17-11:43 PT","message":"Okanagan Campus network experienced a brief disruption to service this morning at 11:17 PT, causing a brief disruption to internet and on-campus resources. Issue was due to a hardware failure. Research networks experienced a longer outage whilst the situation was remediated, all services being restored at 11:43 PT. If you are experiencing any further issues, please contact the service desk.","impact":"minor","timestamp":"Feb 14, 12:11 - 12:11 PST"},{"code":"g2rnr38zlp0j","name":"[Scheduled] Okanagan Campus Network File Storage Emergency Maintenance - Tuesday Feb 13, 2024 - 17:00-19:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 13, 17:00 - 19:00 PST"},{"code":"9fs9hqsm2r5g","name":"[Scheduled] EduCloud Server Backup Infrastructure Maintenance February 12, 2024, 10:00-15:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 12, 10:00 - 15:00 PST"},{"code":"8vc7fz1tjtpq","name":"Grad Students having trouble signing in to access their application February 12, 2024, 5:00 PT","message":"As of 08:10 PT on February 12, 2024 the issue has been resolved.","impact":"none","timestamp":"Feb 12, 06:06 - 08:16 PST"},{"code":"82zb1mx3kmq3","name":"[Scheduled] Router Network Upgrade February 11, 2024, 19:00-21:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 11, 19:00 - 22:00 PST"},{"code":"179ml7jcnkn0","name":"Students/TAs/Instructors Reported Canvas Courses Missing February 9, 2024, 05:30 PT","message":"The LT Hub was notified on the morning of February 9, 2024, that some students, TAs, and instructors were unable to access some of their courses in Canvas. As of 19:15 PT on February 9, 2024, we restored Instructor, TA, and Student access to all impacted Canvas courses. As of 02:00 PT on February 10, 2024, all student group memberships in Canvas courses have also been restored. We apologize for the inconvenience caused by this issue. If you have an affected assignment or due date, please reach out to your instructor.","impact":"major","timestamp":"Feb 9, 05:56 - Feb 10, 08:44 PST"},{"code":"z74nyggcsqj5","name":"[Scheduled] Workday Scheduled Weekly Maintenance February 09 2024, 21:00 PT to February 10 2024, 01:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 9, 21:00 - Feb 10, 01:00 PST"},{"code":"6nwplvrdh4dq","name":"[Scheduled] Learning Tools Provisioning Service (LTPS) Maintenance February 8, 2024, 08:00-09:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 8, 08:00 - 09:00 PST"},{"code":"g3jp579d1jq3","name":"[Scheduled] Wireless Network maintenance (all campuses) February 7, 2024, 23:00-01:00 PT","message":"This maintenance has been extended to 05:00.","impact":"maintenance","timestamp":"Feb 7, 23:00 - Feb 8, 01:00 PST"},{"code":"pzft3hyhm2b5","name":"[Scheduled] Okanagan Campus Network Maintenance February 04, 2023, 07:00-08:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 4, 07:00 - 08:01 PST"},{"code":"br1z6qxwhbvy","name":"[Scheduled] Crowdmark Maintenance February 4, 2024, 05:00-06:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 4, 05:00 - 06:00 PST"},{"code":"s4hdcp33rh1k","name":"[Scheduled] UBC IT - Network Devices Software Upgrade February 3, 2024, 20:00 to February 4, 05:30 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 3, 22:00 - Feb 4, 05:30 PST"},{"code":"y7jbxzlj7wky","name":"[Scheduled] UBC IT myDNS Maintenance February 3, 2024, 07:00-15:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 3, 07:00 - 15:00 PST"},{"code":"mg0pzlqw6bj3","name":"[Scheduled] Workday Scheduled Weekly Maintenance February 02 2024, 21:00 PT to February 03 2024, 01:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 2, 21:00 - Feb 3, 02:01 PST"},{"code":"r76yw5rmj5yn","name":"[Scheduled] Brimacombe Building (BRIM01) Network Switch Replacement February 1, 2024, 20:00 PT to February 2, 2024, 03:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 1, 20:00 - Feb 2, 03:00 PST"},{"code":"xd57kk9vxp4g","name":"[Scheduled] BCNET KAMTX Network Maintenance on February 1, 2024, 05:00-06:00 PT","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Feb 1, 05:00 - 06:00 PST"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2024-02-01T00:00:00-08:00","end_time":"2024-04-30T23:59:59-07:00"}

Incident History