BC Time Zone Change Planning
Update - A guidance page has been developed to assist the UBC community in navigating the time zone change. This post will receive updates as more information becomes available. Further communications will be shared later this week.

https://it.ubc.ca/news/october-20-2026/bc-time-zone-change-what-it-means-your-calendar-and-devices
Oct 20, 2026 - 17:38 PDT
Update - UBC IT is still working with vendors and validating guidance. We plan to share detailed information on Tuesday, October 20, 2026 (afternoon).
Oct 16, 2026 - 15:18 PDT
Investigating - British Columbia has adopted permanent year-round daylight saving time (Pacific Time), with the change scheduled to take effect on November 1. We recognize that some community members may have questions about the impact on calendars, devices, and scheduled meetings.

UBC IT is actively working with Microsoft and Apple to coordinate the required time zone updates for computers, mobile devices, and calendaring services. We anticipate updates from our vendors will begin rolling out next week.

UBC IT plans to provide detailed guidance by October 16 outlining what to expect and any actions that may be required.
Thank you for your patience as we work to ensure a smooth transition.
Oct 09, 2026 - 14:14 PDT
BC time zone change for UBC managed MacOS devices October 20, 2026, 16:00 PT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 2026 - 16:01 PDT
Scheduled - UBC IT will be preparing end user devices for the transition to the new BC time zone (PCT, UTC -7:00). MacOS devices that are currently set to America/Los_Angeles, America/Tijuana or US/Pacific (PST/PDT) will be transitioned to America/Vancouver to address the new time zone for British Columbia. We realize this may impact a small number of devices operating outside BC (Washington, Oregon, California) that may need to be corrected after this change.
Oct 20, 2026 16:00 - Nov 30, 2026 15:00 PST
BC time zone change for UBCIT managed Windows OS devices October 20, 2026, 16:00 PT.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 2026 - 16:00 PDT
Scheduled - UBC IT managed PCs will be targeted with a silent package that will transition Windows OS to the new BC time zone (UTC-07:00) Pacific Time (British Columbia). For Windows OS PCs that have Location Services and Set time zone automatically turned on, the time zone change will be controlled by the OS. For all other scenarios the silent package will take care of setting the time zone to (UTC-07:00) Pacific Time (British Columbia), or (UTC-07:00) Yukon, depending on the availability of the new time zone to the OS which was made available via the Oct 13, 2026 Windows Cumulative Security Updates. We realize this may impact a small number of devices operating outside BC (Washington, Oregon, California) that may need to be corrected after this change.
Oct 20, 2026 16:00 - Oct 21, 2026 16:00 PDT
Prompt to client on limted Mac workstations that require a reboot to apply important Time Zone updates. Starting October 19, 2026 @ 16:00 PT, ongoing
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 2026 - 12:00 PDT
Scheduled - A small number of Mac workstations require a reboot to apply new Time Zone data so they are ready for November 1, 2026. Workstations that need this update will prompt the client to reboot as soon as possible starting October 19, 2026 @ 16:00 PT, ongoing.
Oct 20, 2026 12:00 - Nov 6, 2026 15:00 PST
Enterprise Automation & Solution Delivery (EASD) services maintenance on 20 Oct 2026 10:00 PT - 21 Oct 2026 16:00 PT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 2026 - 10:30 PDT
Scheduled - The common services team will be releasing software updates that may affect any of the following apis:

workday-student/v2

Release Notes

workday-student switch to workday-update mode=HTTP


 workday-student--2 upgrade to CH 2.0 & Parent POM 3.x

workday-student use IANA time zone

courseListingId added in payload when uploading the transfer credits


Impact

60 minutes delay to event processing in workday-student (applications, applicants, educational-institutions, cards)

Release Plan: 

https://confluence.it.ubc.ca/x/6yfaGw
Oct 20, 2026 10:30 - Oct 21, 2026 16:00 PDT
FASmail delays for generic and resource mailboxes - October 16, 2026 03:45-8:35 PT
Monitoring - Users may experience slowness with FASmail message delivery (incoming and outgoing) on generic and resource mailboxes. The issue is isolated to mailboxes hosted on our Exchange on-premises environment and does not impact mailboxes that have been migrated to Exchange Online.

Service has been recovered and messages are now being delivered with delayed delivery.
Oct 16, 2026 - 09:54 PDT
View My Teaching Schedule report in Workday not showing teaching assignments
Update - This issue is still ongoing. We apologize for the inconvenience. Please continue reaching out to the Integrated Service Centre for questions and support.
Sep 29, 2026 - 16:44 PDT
Investigating - Faculty are unable to view their current or upcoming teaching assignments when using the View My Teaching Schedule report in Workday. The issue is being investigated.

In the meantime, when running the View My Teaching Schedule report in Workday to view teaching assignments, search for the specific academic period in the 'Academic Period' field. For example, for 2026 Winter Term 1, type in "2026 Winter" and press 'Enter'. Select from the academic period options. Select 'OK'.

Please reach out to the Integrated Service Centre for questions and support.
Sep 21, 2026 - 16:17 PDT
Microsoft announces removal of Office support for older systems and software versions, July 13, 2026
Investigating - Microsoft has announced that effective July 13th, 2026, Office applications will no longer be supported on older MacOS and iOS systems, and further, they are removing support for older versions of Office entirely.

• Clients which are running operating systems earlier than the following minimums will no longer be able to edit or save files after the change:
Mac OS – minimum version 12.0 (Monterey)
iOS – minimum version 17.0

• Clients who are using Office 2019 for Mac, regardless of operating system, will be unable to edit or save files after the change.
• Clients who are using Office 2021 for Mac or MS 365 apps on iPhone and iPads will continue to function normally, provided the operating systems are supported (as listed above) and at the following minimum software versions:
Office 2021 for Mac – minimum version 16.83
MS365 apps for iOS – minimum version 2.93

UBC IT strongly recommends that all clients running Office on a Mac, iPhone, or iPad update their operating systems and Office software before July 13th to prevent any disruptions.

For more information, see https://ubc.service-now.com/kb_view.do?sysparm_article=KB0020043
Jul 10, 2026 - 15:48 PDT
Campus Wide Login Operational
CWL Web Services Operational
UBC Identity Provider Operational
Enterprise LDAP (ELDAP) Operational
Multi-factor Authentication (MFA) Operational
UBC Identity Broker Operational
UBC Applicant & Student Federation (idb0) Operational
UBC OpenID Federation (idb1) Operational
UBC Faculty of Medicine and BC Health Authority Federation (idb2) Operational
UBC Beaty Museum of Biodiversity (idb3) Operational
UBC SecureLink Federation (slid) Operational
UBC One-time Link Identity (olid) Operational
UBC -- Identity Verification Operational
Canvas Operational
Confluence Operational
EduCloud Server Operational
Management Interface - https://educloud.ubc.ca Operational
Management Interface - https://educloud.ok.ubc.ca Operational
Server Infrastructure - Vancouver Operational
Server Infrastructure - Okanagan Operational
Email Services Operational
Faculty and Staff Email (FASmail) Operational
UBC Student Email Operational
Mail Relay Operational
Mailing List Operational
Home Drive Operational
Home Drive - Vancouver Operational
Home Drive - Okanagan Operational
Advanced Research Computing Operational
ARC Sockeye Operational
ARC Chinook Operational
Microsoft 365 Operational
OneDrive Operational
Teams Operational
Network - Campus Operational
Network - Hospitals Operational
Network - Okanagan Operational
Network - Point Grey Operational
Network - Robson Square Operational
Network - Wireless Operational
Wireless - Hospitals Operational
Wireless - Okanagan Operational
Wireless - Point Grey Operational
Wireless - Robson Square Operational
Network - VPN Operational
VPN - Okanagan Operational
VPN - Point Grey Operational
Voice Services Operational
Telephone Service - Vancouver Operational
Telephone Service - Okanagan Operational
Contact Centre - Vancouver Operational
Contact Centre - Okanagan Operational
Remote Labs Operational
Remote Labs - Vancouver Operational
Remote Labs - Okanagan Operational
SalesForce Operational
ServiceNow Operational
Sharepoint Operational
Team Share Operational
Workday Operational
Zoom Operational
Other Operational
Other - Vancouver Operational
Other - Okanagan Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Exchange Online Maintenance October 21, 2026 18:00 PT to October 22, 2026 08:00 PT Oct 21, 2026 18:00 - Oct 22, 2026 08:00 PDT

Starting from October 21, 2026 18:00 PT to October 22, 2026 08:00 PT, Exchange Online will be undergoing maintenance to update to the new BCST time zone. No service disruption is expected as a result of this change.
Posted on Oct 20, 2026 - 14:09 PDT

UBC Vancouver Voicemail Service Maintenance October 21, 2026, 20:00 - 23:59 PT Oct 21, 2026 20:00 - Oct 22, 2026 00:00 PDT

UBC Vancouver Voicemail service will be undergoing maintenance from October 21, 2026, 20:00 - 23:59 PT. No impact is expected as a result of this change.
Posted on Oct 20, 2026 - 14:13 PDT

UBC SharePoint Maintenance Thursday, October 22, 2026 09:00 PT to 17:00 PT Oct 22, 2026 09:00-17:00 PDT

On Thursday, October 22, 2026 from 09:00 PT to 17:00 PT, the UBC SharePoint Software as a Service (SaaS) service will be undergoing maintenance. During this maintenance window, SharePoint on-prem sites will be accessible as no interruptions to the service are expected.
Posted on Oct 07, 2026 - 08:12 PDT

Appian Applications Maintenance October 22, 2026, 09:00 PDT to October 23, 2026, 10:00 PDT Oct 22, 2026 09:00 - Oct 23, 2026 10:00 PDT

All Appian applications will undergo a planned system maintenance from October 22, 2026, 09:00 PDT to October 23, 2026, 10:00 PDT. During this time, users may experience brief interruptions or be unable to log in to individual applications.

Impacted applications are:

• Student Communication Tool (SCT)
• Final Grade Submission (FGST)
• Official Document Management Tool (ODMT)
• Learner Financial support application (LFSM)
• Teach Eval (SEC)
• Exam management application (EXMM/EXMMA)
• Activity Transfer application (CRSS)
• Standard Time Table Management application (STTM)
• Academic Records (AARS)
• Role Based Access Control (RBAC)
• Web Comm (COMM)

Disruptions may occur throughout the day as updates are deployed. Please plan accordingly. We apologize for any inconvenience.
Posted on Oct 15, 2026 - 08:29 PDT

SITS/eVision - Scheduled maintenance in Production October 22, 2026, 14:00-17:00 PT Oct 22, 2026 14:00-17:00 PDT

SITS/e:Vision will undergo maintenance on October 22, 2026 from 14:00-17:00 PT

During this time, the SITS/e:Vision (including the Graduate Studies Admission System and Sauder Executive Education Registration System) will NOT be available.
Posted on Oct 20, 2026 - 14:11 PDT

Staff and Faculty Pension database maintenance October 22, 2026 17:00-18:30 PT Oct 22, 2026 17:00-18:30 PDT

The Staff and Faculty Pension database will undergo scheduled maintenance. During this period, the myPension site at https://my.pensions.ubc.ca will be unavailable.
Posted on Oct 20, 2026 - 14:08 PDT

UBC Vancouver VoIP Phone Service Maintenance October 22, 2026, 20:00 - 23:59 PT Oct 22, 2026 20:00 - Oct 23, 2026 00:00 PDT

UBC Vancouver VoIP phone service will be undergoing maintenance on October 22, 2026, 20:00 - 23:59 PT. No impact is expected as a result of this change.
Posted on Oct 20, 2026 - 14:14 PDT

UBC Vancouver VoIP Phone Service Maintenance October 23, 2026, 20:00 - 23:59 PT Oct 23, 2026 20:00 - Oct 24, 2026 00:00 PDT

UBC Vancouver VoIP phone service will be undergoing maintenance on October 23, 2026, 20:00 - 23:59 PT. No impact is expected as a result of this change.
Posted on Oct 20, 2026 - 14:15 PDT

Workday Scheduled Weekly Maintenance October 23, 2026, 21:00 PT to October 24, 2026, 00:00 PT Oct 23, 2026 21:00 - Oct 24, 2026 00:00 PDT

Please be advised that on October 23, 2026, 21:00 PT to October 24, 2026, 00:00 PT, Workday will be undergoing scheduled maintenance as part of its weekly service update. The system will remain accessible during the scheduled maintenance period but it is advised not to run critical processes and tasks.

Learn about Workday Support at UBC and other available resources on isc.ubc.ca.
Posted on Oct 20, 2026 - 08:47 PDT

University Computer Management System (UCMS) Maintenance October 24, 2026, 00:00-11:00 PT Oct 24, 2026 00:00-11:00 PDT

University Computer Management System (UCMS) Maintenance for Apple devices (Jamf Pro) will be undergoing routine maintenance on October 24, 2026, 00:00-11:00 PT. During this time Apple devices will not be able to contact the server for updates, however no disruption to the use of Apple devices is expected.
Posted on Oct 14, 2026 - 10:15 PDT

University Data Center | Electrical Upgrade pt 2, service not impacted | Oct 26 - Nov 6 2026 0700-1500 PT Oct 26, 2026 07:00 - Nov 6, 2026 14:00 PST

Live electrical work being conducted in University Data Center from Oct 26 - Nov 6 2026, 0700 - 1500 PT. No services are expected to be impacted.
Posted on Oct 06, 2026 - 13:45 PDT

TouchNet TEST Site - Scheduled Maintenance October 30, 2026, 05:00 PT to October 30, 2026, 17:00 PT Oct 30, 2026 05:00-17:00 PDT

The TouchNet TEST site will be undergoing scheduled maintenance. During the update window the TouchNet TEST site will be offline for logging in by staff as a TouchNet user and for making TEST payments.
For any questions please contact dpp.support@ubc.ca
Posted on Sep 18, 2026 - 11:49 PDT

MFA Maintenance Nov 10, 2026, 12:00 - 13:00 PT Nov 10, 2026 12:00-13:00 PST

The Multifactor Authentication (MFA) Service will undergo an upgrade on Nov 10, 2026, 12:00-13:00 PT. No service disruption is expected.
Posted on Sep 29, 2026 - 14:38 PDT

Oct 21, 2026

UBC Vancouver VoIP Phone Service Maintenance October 20, 2026, 20:00 PT - 23:59 PT
Completed - The scheduled maintenance has been completed.
Oct 21, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 20:00 PDT
Scheduled - UBC Vancouver VoIP phone service will be undergoing maintenance from October 20, 2026, 20:00 PT to 23:59 PT. No impact is expected as a result of this change.
Oct 20, 14:12 PDT

Oct 20, 2026

UBCIT eSAM Servers Maintenance October 20, 2026, 20:00-23:00 PT
Completed - The scheduled maintenance has been completed.
Oct 20, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 20:00 PDT
Scheduled - UBCIT will be performing maintenance on the eSAM component and vault servers on October 20, 2026, 20:00-23:00 PT. This change will affect both UBC campuses.

Users will intermittently not be able to login to any servers managed by eSAM, nor retrieve any credentials via the eSAM Web UI throughout the maintanance window.

Any connections terminated while a component is being rebooted can be reconnected to the secondary node. All connections will be terminated and users won't be able to reconnect while we patch the vault servers (which typically lasts around 30 minutes) during this window.
Oct 16, 12:21 PDT
UBC Directory Service Maintenance October 20, 2026 20:00-21:30 PT
Completed - The scheduled maintenance has been completed.
Oct 20, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 20:00 PDT
Scheduled - The UBC Directory site (https://directory.ubc.ca) will be undergoing maintenance on October 20, 2026, 20:00-21:30 PT. The website will be unavailable for the duration of the change window.
Oct 20, 14:07 PDT
Sockeye Maintenance October 20, 2026 09:00 - 18:00 PT
Completed - The scheduled maintenance has been completed.
Oct 20, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 09:00 PDT
Scheduled - UBC ARC Sockeye will be unavailable on Tuesday, October 20 from 09:00 until 18:00 PT for scheduled maintenance.

User Impact:

1. During this time, you will be unable to log in or transfer data to/from Sockeye, OnDemand, and Chinook.

2. All jobs will be queued. The scheduler will not start any job if its requested walltime overlaps with the
maintenance window, even if resources are available. Only jobs expected to finish before downtime
begins will be scheduled, if resources allow.

3. In rare cases, running jobs may need to be resubmitted. Please checkpoint or complete your jobs before
the maintenance window to avoid lost progress, and check your job queue afterward.
Oct 8, 12:18 PDT
Pay For Print access tightening to campus networks only October 19, 2026 23:59 PT
Completed - The scheduled maintenance has been completed.
Oct 20, 00:09 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 23:59 PDT
Scheduled - We will be restricting payforprint.ubc.ca website access to campus networks only. Users from off-campus public networks, including home internet and cellular connections, will be blocked. To access payforprint.ubc.ca from these networks, please connect to myVPN or one of UBC's official Wi-Fi networks first.
Oct 6, 13:48 PDT
Learning Tools Provisioning Service Scheduled Maintenance Oct 19, 2026 22:00-23:59 PT
Completed - The scheduled maintenance has been completed.
Oct 20, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 22:00 PDT
Scheduled - The Learning Tools Provisioning Service (LTPS) will be unavailable due to scheduled maintenance on October 19, 2026, 22:00-23:59 PT. Any changes to course enrollments in Canvas will be queued up accordingly and processed after the maintenance. The LTPS User Interface will not be available to instructional support staff and other departmental administrators during the maintenance window.
Oct 13, 14:03 PDT

Oct 19, 2026

Network Database Maintenance October 19, 2026 17:30 - 18:00 PT
Completed - The scheduled maintenance has been completed.
Oct 19, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 17:30 PDT
Scheduled - The following Network tools will be unavailable during the database maintenance:

- Transmogrifier
- IP Manager
- IP Search
- FileMaker Pro
Oct 13, 14:11 PDT
EduCloud Server Maintenance October 19, 2026, 14:00–16:00 PT
Completed - The scheduled maintenance has been completed.
Oct 19, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 14:00 PDT
Scheduled - EduCloud Server Web Portal (educloud.ok.ubc.ca) will undergo maintenance on October 19, 2026, 14:00–16:00 PT. There is no expected impact to running VMs, but there may be brief intermittent outages to the EduCloud web portal during this maintenance window.
Oct 13, 14:08 PDT

Oct 18, 2026

UBC Vancouver TeamShare Maintenance October 17, 2026, 10:00 PT to October 18, 2026, 16:00 PT
Completed - The scheduled maintenance has been completed.
Oct 18, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 10:00 PDT
Scheduled - UBC Vancouver TeamShare will be undergoing maintenance on October 17, 2026, 10:00 PT to October 18, 2026, 16:00 PT. No end user impact is expected during this window.
Oct 13, 14:06 PDT

Oct 17, 2026

Workday Scheduled Quarterly Maintenance and Weekly Service Update October 16, 2026, 21:00 PT to October 17, 2026, 08:00 PT
Completed - The scheduled maintenance has been completed.
Oct 17, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 21:00 PDT
Scheduled - Please be advised that on October 16, 2026, 21:00 PT to October 17, 2026, 08:00 PT, Workday will be undergoing scheduled maintenance as part of its quarterly service update. During the scheduled maintenance period, Workday will be unavailable for use.
Learn about Workday Support at UBC and other available resources on isc.ubc.ca.
Oct 13, 10:58 PDT
UBC Network Maintenance: October 16, 2026, 18:00– Oct 17 2026, 02:00 PT
Completed - The scheduled maintenance has been completed.
Oct 17, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 18:00 PDT
Scheduled - UBC IT will perform scheduled network maintenance at the UBC Vancouver campus on October 16, 2026, from 18:00– Oct 17 2026, 02:00 PT
Brief interruptions to network connectivity are expected during the maintenance window.
Oct 13, 14:10 PDT

Oct 16, 2026

University Data Center | Electrical Upgrade pt 1, service not impacted | Oct 13-16, 2026 0700-1500 PT
Completed - The scheduled maintenance has been completed.
Oct 16, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 07:00 PDT
Scheduled - Live electrical work being conducted in University Data Center from Oct 13 - 16 2026 0700 - 1500 PT. No services are expected to be impacted.
Oct 6, 13:42 PDT
ServiceNow Inbound Email Delay
Resolved - ServiceNow inbound email issues should now be resolved. There may be a slight delay for the next hour while the backlog of messages clears. Teams will continue to monitor performance.
Oct 16, 10:05 PDT
Investigating - There is currently an issue with ServiceNow receiving inbound email messages. Teams are currently investigating.

To report an urgent issue please visit https://it.ubc.ca/selfservice
Oct 16, 09:35 PDT
TouchNet PROD Site - Scheduled Maintenance October 16, 2026, 00:00 PT to October 16, 2026, 04:00 PT
Completed - The scheduled maintenance has been completed.
Oct 16, 04:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 00:00 PDT
Scheduled - The TouchNet PROD site will be undergoing scheduled maintenance. During the update window the TouchNet PROD site will be offline for logging in by staff as a TouchNet user and for customers making new payments. During this time when the payor clicks "pay now" TouchNet will display a screen informing the payor that the system is off line for maintenance and to try again after the system is back online.
For any questions please contact dpp.support@ubc.ca
Sep 18, 11:47 PDT
UBC Network Maintenance: October 15, 2026, 18:00 PCT - October 16, 2026, 2:00 PCT
Completed - The scheduled maintenance has been completed.
Oct 16, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 18:01 PDT
Scheduled - UBC IT will perform scheduled network maintenance at the UBC Vancouver campus from October 15, 2026, 18:00 to October 16, 2026, 2:00 PCT
Brief interruptions to network connectivity are expected during the maintenance window.
Oct 13, 14:12 PDT

Oct 15, 2026

Okanagan campus network maintenance October 15, 2026 18:00 PT - 21:00 PT
Completed - The scheduled maintenance has been completed.
Oct 15, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 18:02 PDT
Scheduled - Okanagan campus network will undergo maintenance on October 15, 2026 from 18:00 PT - 21:00 PT. There is no expected disruption to network connectivity during this maintenance window.
Oct 15, 13:50 PDT
CWL Account Services, myAccount, AccessUBC Maintenance October 15, 2026 18:00-20:00 PT
Completed - The scheduled maintenance has been completed.
Oct 15, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 18:00 PDT
Scheduled - CWL account services will be undergoing maintenance on October 15, 2026 18:00-20:00 PT.

During the maintenance window, estimated from 18:10 to 18:20 PT, you will not be able to:
- Change or reset your CWL password (myAccount)
- Create a new CWL account
- Update identity information or merge accounts (CWL Admin, IAM Web Services)
- Sponsor guests or provision workers (AccessUBC)

CWL login will continue to work, as will UBC Wi-Fi, VPN, and other services that use your CWL.

The maintenance window runs until 20:00 PT in case additional time is needed. No action is required.
Sep 29, 15:10 PDT
EduCloud Server Maintenance (UBC Okanagan) October 15, 2026, 16:00-17:00 PT
Completed - The scheduled maintenance has been completed.
Oct 15, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 16:00 PDT
Scheduled - The EduCloud Server environment (https://educloud.ok.ubc.ca) for projects hosted at UBC Okanagan in Kelowna will be undergoing scheduled maintenance on October 15, 2026, 16:00-17:00 PT.

There are no expected outages to running virtual machines and no impacts to the EduCloud Server Administration Portal.
Oct 13, 14:04 PDT
CWL Login Service Maintenance Oct 15, 2026, 06:00 - 10:00 PT
Completed - The scheduled maintenance has been completed.
Oct 15, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 06:00 PDT
Scheduled - UBC IT will be performing scheduled maintenance on the CWL login service (SSO). The service will remain available throughout the maintenance window, and no user action is required.
Sep 29, 14:46 PDT
UBCIT eSAM Enhancement Oct 15, 2026, 06:30 - 07:00 PT
Completed - The scheduled maintenance has been completed.
Oct 15, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 06:30 PDT
Scheduled - UBCIT eSAM will be undergoing maintenance on October 15, 2026, 06:30 - 07:00 PT. The eSAM web portal will be unavailable during the change window. SSH and RDP proxying sessions would not be affected. No user action is required.
Sep 29, 14:49 PDT

Oct 14, 2026

No incidents reported.

Oct 13, 2026

UBC Network Maintenance: October 13, 2026, 21:00–23:30 PT
Completed - The scheduled maintenance has been completed.
Oct 13, 23:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 21:00 PDT
Scheduled - UBC IT will perform scheduled network maintenance at the UBC Vancouver campus on October 13, 2026, from 21:00 to 23:30 PT.
Brief interruptions to network connectivity are expected during the maintenance window.
Oct 13, 14:06 PDT
Kamloops Q9 Storage Cluster Maintenance October 13, 2026, 10:00 PT to October 14, 2026, 16:00 PT
Completed - The scheduled maintenance has been completed.
Oct 13, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 10:00 PDT
Scheduled - The Kamloops Q9 Isilon Storage Cluster will be undergoing maintenance from October 13, 2026, 10:00 PT to October 14, 2026, 16:00 PT. No end user impact is expected during this maintenance window.
Oct 6, 13:40 PDT

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

Workday Scheduled Weekly Maintenance October 09, 2026, 21:00 PT to October 10, 2026, 00:00 PT
Completed - The scheduled maintenance has been completed.
Oct 10, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 21:00 PDT
Scheduled - Please be advised that on October 09, 2026, 21:00 PT to October 10, 2026, 00:00 PT, Workday will be undergoing scheduled maintenance as part of its weekly service update. The system will remain accessible during the scheduled maintenance period but it is advised not to run critical processes and tasks.

Learn about Workday Support at UBC and other available resources on isc.ubc.ca
Oct 6, 11:33 PDT

Oct 9, 2026

UBC CMS – Website Disruptions – Oct 8, 2026 8:40 a.m. Pacific
Resolved - The disruptions in UBC CMS have now been resolved. Users should now be able to access UBC websites hosted on CMS from both UBC and non-UBC networks. If you have any questions or concerns, please reach out to the LT Hub by emailing LT.Hub@ubc.ca.
Oct 9, 10:07 PDT
Investigating - We are currently seeing intermittent disruptions in UBC CMS. Users may see longer than usual page load times or see a captcha request when accessing UBC CMS websites from non-UBC networks. We are currently investigating the issue and will provide an update when we have more information or when the issue is resolved.
Oct 8, 09:19 PDT
UBC Identity Provider Systems Maintenance October 09, 2026, 07:00 - 08:00 PT
Completed - The scheduled maintenance has been completed.
Oct 9, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 07:00 PDT
Scheduled - The UBC Identity Provider will be under going Systems Maintenance on October 09, 2026 07:00 - 08:00 PT. No outage is expected
Sep 29, 15:21 PDT

Oct 8, 2026

Cybersecurity Confidential Communications Website Upgrade October 8, 2026, 17:00-19:00 PT
Completed - The scheduled maintenance has been completed.
Oct 8, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 17:00 PDT
Scheduled - The Cybersecurity Confidential Communications website cc.cybersecurity.ubc.ca will be undergoing scheduled maintenance on October 8, 2026, 17:00-19:00 PT. During this time, users will not be able to access this site.
Oct 8, 08:13 PDT
ComPAIR – Poor Performance and Errors – Oct 7, 2026 1:00 p.m. Pacific
Resolved - The degraded performance issues facing ComPAIR have now been resolved. We apologize for this service disruption. If you have any questions or concerns, please reach out to the LT Hub by emailing LT.Hub@ubc.ca.
Oct 8, 08:28 PDT
Monitoring - We have implemented a fix and ComPAIR is now performing as expected. We are continuing to monitor the tool. If you encounter errors with ComPAIR at this time, please reach out to the LT Hub by emailing LT.Hub@ubc.ca
Oct 7, 15:29 PDT
Investigating - We are currently seeing intermittent degraded performance in ComPAIR. Users may receive a "503 Service Temporarily Unavailable" error when trying to log in to ComPAIR. We are currently investigating the issue and will provide an update when we have more information or when the issue is resolved.
Oct 7, 13:38 PDT

Oct 7, 2026

Jupyter Open Maintenance October 7, 2026, 05:00-06:00 PT
Completed - The scheduled maintenance has been completed.
Oct 7, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 05:00 PDT
Scheduled - JupyterHub Open will be unavailable due to scheduled maintenance on October 7, 2026, 05:00-06:00 PT.
Oct 6, 13:50 PDT
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