Scheduled - BCNET will be performing hardware replacement at the Kelowna Transit Exchange on Friday October 15, 2021 between 06:00 and 06:30 PT. This change will affect network traffic to the Okanagan Campus. During this time, there will be a brief (less than 1 minute) disruption of internet services and disruption for up to 15 minutes for Research networks.
Oct 5, 15:37 PDT

Scheduled - On Friday, October 15, 2021 from 00:00 PT to 02:00 PT, the UBC SharePoint Software as a Service (SaaS) service will be undergoing maintenance. During this maintenance window, SharePoint sites may not be accessible.
Oct 14, 20:53 PDT

Scheduled - Websites hosted on the shared webhosting platform will be intermittently available during the maintenance window.
Oct 13, 15:09 PDT

Scheduled - Scheduled maintenance on the EduCloud Server (https://bcnet.educloud.ubc.ca) will be performed on October 13, 2021 16:00 – 18:00 PT.

Administration portal will be intermittently available during the maintenance window. Administrators will continue to be able to manage workloads through regular remote management methods. No interruptions to running workloads or services are expected.
Oct 13, 15:06 PDT

Scheduled - On October 12, 2021 from 17:00 to 19:00 PT, the UBC SharePoint Software as a Service (SaaS) service will be undergoing maintenance to deploy security enhancements.

During this maintenance window, SharePoint sites may not be accessible.

Going forward, users will experience a standardized login page and be required to reauthenticate after 30 minutes of inactivity.
Sep 28, 15:37 PDT

Scheduled - The Web Server SSL Certificate for Transmogrifier will be updated. There will be a very brief outage.
Sep 21, 14:43 PDT

Scheduled - Scheduled maintenance on the BCNET EduCloud Server (https://bcnet.educloud.ubc.ca) will be performed on October 9, 2021, 11:00-15:00 PT.

A few brief interruptions to management of virtual workloads will be experienced during the maintenance window. Administrators will continue to be able to manage workloads through regular remote management methods. No interruptions to running workloads or services are expected.
Oct 5, 15:48 PDT

Scheduled - Please be advised that on October 8, 2021, 23:00 PT to October 9, 2021, 03:00 PT, Workday will be undergoing scheduled maintenance as part of its weekly service update. During the scheduled maintenance period, Workday will be unavailable for use.
For tips and helpful hints, known and recently resolved issues, upcoming scheduled maintenance and more information, please visit Workday This Week.
Oct 4, 11:22 PDT

Scheduled - On October 7, 2021, 21:00-23:59 PT UBC IT will be performing maintenance on the campus network to increase capacity. There should be no network interruptions during this time.
Sep 21, 14:42 PDT

Scheduled - There will be scheduled maintenance on October 6, 2021, 17:00-21:00 PT for the VDI 2.0 (Virtual Desktop Infrastructure) Environment. No outages are expected during this maintenance.

Management of VMs and new VDI session provisioning will be unavailable. Management of VMs via remote tools will still be available.
Oct 5, 15:45 PDT

Scheduled - Please be advised that Scientia Enterprise suite will undergo changes to enable two separate instances (UBC and UBCO).
During this time the service will be unavailable.
Please contact sis.support@ubc.ca with any questions or concerns.
Sep 28, 15:43 PDT

Scheduled - There will be scheduled maintenance on October 5, 2021, 17:00 - 22:00 PT for the PCI (Payment Card Industry) Environment. No outages are expected during this maintenance.

Management of VMs and new VDI session provisioning will be unavailable. Management of VMs via remote tools will still be available.
Oct 5, 15:41 PDT

Scheduled - On October 4, 2021, between 09:00 and 10:00 PT, a 90-day automated data retention schedule will be implemented on a few default transitory folders in FASmail to align with UBC Records Management policies and requirements. Messages stored in the Deleted items, Junk Mail and RSS Subscriptions default transitory folders in Faculty and Staff Email (FASmail) will be automatically deleted after 90 days.

Implementing this automation ensures data is not retained longer than needed, reduces digital clutter and complies with UBC Records Management policies and requirements. This change will affect all staff, faculty and student employees at both UBC Vancouver and UBC Okanagan campuses who use FASmail. This change will not affect users of the UBC Student Email Service and the legacy Student and Alumni Email Service.

More information can be found here: https://it.ubc.ca/email-retention
Sep 14, 15:07 PDT

Scheduled - Scheduled maintenance on the BCNET EduCloud Server in Kamloops (https://bcnet.educloud.ubc.ca) will be performed on October 2, 2021, from 09:00 to 13:00 PT.

A few brief interruptions to management of virtual workloads in Kamloops will be experienced during the maintenance window. Administrators will continue to be able to manage workloads through regular remote management methods. No interruptions to running workloads or services are expected.
Sep 28, 15:47 PDT

Scheduled - Please be advised that on October 1, 2021, 23:00 PT to October 2, 2021, 03:00 PT, Workday will be undergoing scheduled maintenance as part of its weekly service update. During the scheduled maintenance period, Workday will be unavailable for use.
For tips and helpful hints, known and recently resolved issues, upcoming scheduled maintenance and more information, please visit Workday This Week.
Sep 28, 09:08 PDT

Scheduled - The University Computer Management System for Windows (Software Center, OS Deployments, In-Place Upgrades and other PC management capabilities of the service) will be unavailable on October 1, 2021, from 19:00-23:59 PT while we perform an upgrade to System Center Configuration Manager.
Oct 1, 10:51 PDT