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ServiceNow Issue June 7, 2023, 9:10am PT

Incident Report for UBC

Resolved

This incident has been resolved.
Posted Jun 07, 2023 - 15:20 PDT

Monitoring

This issue has now been resolved and emails are now being sent. We will continue to monitor ServiceNow for any more issues.
Posted Jun 07, 2023 - 10:28 PDT

Investigating

As of approximately 9:10 am Wednesday morning, ServiceNow has encountered issues sending outbound emails. Email notifications are currently queued, and will be sent once the issue is resolved. Support teams are currently working with the vendor to resolve the issue.

UBC IT technicians are currently investigating the issue.
Posted Jun 07, 2023 - 10:06 PDT
This incident affected: Other (Other - Vancouver, Other - Okanagan) and ServiceNow.