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Final Grade Submission Tool (FGST) – Missing Student Photos in Course Rosters

Incident Report for UBC

Resolved

This issue has been resolved.

Posted Sep 18, 2026 - 08:13 PDT

Identified

Some student photos are currently missing from course rosters generated through the Final Grade Submission Tool (FGST) due to a synchronization issue.

The root cause has been identified, and teams are working to confirm the timeline for implementing a fix. Further updates will be provided as they become available.

Posted Sep 15, 2026 - 16:07 PDT

This incident affected: Other (Other - Vancouver, Other - Okanagan).