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Eduroam offline at a few hospital sites in the Northern Health Authority area September 29, 2023 14:30 PT
Incident
Report for UBC
Resolved
This incident has been resolved.
Update
Be advised that this issue has been resolved by Northern Health Authority.
The Eduroam service at the following remaining sites is now operational;
Houston Health Centre - Houston, BC
Mackenzie and District Hospital and Health Centre – Mackenzie, BC
The Eduroam service at the following remaining sites is now operational;
Houston Health Centre - Houston, BC
Mackenzie and District Hospital and Health Centre – Mackenzie, BC
Update
The UBC eduroam wireless network is back online and operational at the following two Northern Medical Program sites;
Valemount Health Centre - Valemont, BC
St.John Hospital - Vanderhoof, BC
However, UBC's eduroam wireless network service is still currently offline at the following Northern Medical Program sites due to a hardware failure;
Houston Health Centre - Houston, BC
Mackenzie and District Hospital and Health Centre – Mackenzie, BC
We currently do not have an ETR from Northern Health on a resolution.
Valemount Health Centre - Valemont, BC
St.John Hospital - Vanderhoof, BC
However, UBC's eduroam wireless network service is still currently offline at the following Northern Medical Program sites due to a hardware failure;
Houston Health Centre - Houston, BC
Mackenzie and District Hospital and Health Centre – Mackenzie, BC
We currently do not have an ETR from Northern Health on a resolution.
Investigating
Please be advised that UBC's eduroam wireless network service is currently down at the following Northern Medical Program sites due to a hardware failure;
Valemount Health Centre - Valemont, BC
St.John Hospital - Vanderhoof, BC
Houston Health Centre - Houston, BC
We currently do not have an ETR from Northern Health on a resolution.
Valemount Health Centre - Valemont, BC
St.John Hospital - Vanderhoof, BC
Houston Health Centre - Houston, BC
We currently do not have an ETR from Northern Health on a resolution.
This incident affected: Network - Wireless (Wireless - Hospitals).