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Enterprise Services Status Page

Welcome to the UBC Information Technology Enterprise Services Status Page. Here you will find current information about the status of our enterprise services.

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Intermittent Outbound Email Delivery Issues to External Recipients - September 22, 2026 10:40 – September 23, 2026 10:30 PT - RESOLVED

Incident Report for UBC

Resolved

The Email team identified and corrected a mail flow issue affecting email messages sent from some FASmail users to external addresses between September 22, 2026 10:40am and September 23, 2026 10:30am. All queued messages were released and delivered on September 23, 2026 at 10:40am.

During this window, email messages that were successfully delivered may have included a “[Non-UBC Email]” banner at the top of the message. In some cases, messages may have been directed to the recipient’s spam folder or rejected.

If you sent out any critical email messages from FASmail to an external email address during this window, please confirm with the recipient that the message was received.

Posted Sep 24, 2026 - 09:23 PDT