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EduCloud Server (Kamloops) Issues, November 20, 2025 08:30 PT

Incident Report for UBC

Resolved

We are continuing to investigate this issue.

Posted Nov 20, 2025 - 11:28 PST

Update

We are continuing to investigate this issue.

Posted Nov 20, 2025 - 11:28 PST

Update

We have determined the root cause of the issue and are working on service restoration.

Next update 11am.

Posted Nov 20, 2025 - 10:32 PST

Investigating

We are currently experiencing issues with the EduCloud Server Kamloops location causing performance and connectivity issues with the management portal and workloads.

We are currently investigating the issue and next update will be at 10:00.

Posted Nov 20, 2025 - 09:53 PST

This incident affected: EduCloud Server (Management Interface - https://bcnet.educloud.ubc.ca).