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Welcome to the UBC Information Technology Enterprise Services Status Page. Here you will find current information about the status of our enterprise services.

View our Scheduled Outages Calendar to see our planned maintenance windows,

For any questions or concerns, please contact the IT Service Centre.

You can also follow us on Twitter: @UBCIToutages


VisualRatex/eRatex Application Upgrade June 30, 2022, 19:00 PT to July 3, 2022, 16:00 PT
Scheduled Maintenance Report for UBC
Completed
The scheduled maintenance has been completed.
Posted Jul 03, 2022 - 16:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 30, 2022 - 19:00 PDT
Scheduled
The UBC Bookstore will be performing cut-over from VisualRatex/eRatex to Bookware3000/eSolution from June 30, 2022, 19:00 PT to July 3, 2022, 16:00 PT.

UBC departmental and general customer purchases will continue to be processed at point of sale up to June 30, 2022, 17:00 PT.

eRatex eCommerce shopping cart and checkout will be closed starting June 28, 2022, 00:00 PT.

The UBC Bookstore will be closed for the weekend and re-open on July 4, 2022, 10:00 PT.
Posted Jun 14, 2022 - 13:50 PDT
This scheduled maintenance affected: Other (Other - Vancouver).