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Canvas - Enrolment Change Service Disruption – July 5, 2022 09:00 PT
Incident
Report for UBC
Resolved
The issue affecting the integration between the Student Information System and Canvas has been resolved.
Update
We are continuing to monitor this incident, and we are currently 12 hours behind on processing enrolment changes into Canvas.
Monitoring
The issue affecting the integration between the Student Information System and Canvas has been resolved. The service is currently processing the backlog of enrolment changes and we expect the service to be fully restored some time tomorrow. We will provide another update tomorrow. If you require access to your Canvas course, please contact LT.hub@ubc.ca
Investigating
Enrolment changes for students and teaching staff are not being processed in Canvas. We are currently investigating the issue that is affecting the integration between the Student Information System and Canvas. If you require access to your Canvas course, please contact LT.hub@ubc.ca
This incident affected: Canvas.