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Email Services Outage (Outlook and Webmail) September 26, 2023, 11:45 PT
Incident
Report for UBC
Resolved
This incident has been resolved.
Monitoring
Email services are restored. Some users may still be experiencing a slight delay in mail delivery. Email services will continue to be monitored as the service is fully restored.
Update
UBC Student Email is also experiencing a service outage. Users of both FASmail and UBC Student Email will not be able to access email services during this time.
UBC IT technicians are currently investigating the issue and looking to restore access as soon as possible.
Our next update is scheduled to be at 15:00 PT.
UBC IT technicians are currently investigating the issue and looking to restore access as soon as possible.
Our next update is scheduled to be at 15:00 PT.
Update
We are continuing to investigate this issue.
Investigating
We are currently experiencing a service outage with FASmail, which is affecting Outlook and Webmail. Users will not be able to access email services during this time.
UBC IT technicians are currently investigating the issue.
UBC IT technicians are currently investigating the issue.
This incident affected: Email Services (Faculty and Staff Email (FASmail)).