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ServiceNow Email Notifications Slowness

Incident Report for UBC

Resolved

This incident has been resolved.
Posted Nov 29, 2022 - 18:25 PST

Update

ServiceNow is still processing the email notification backlog, and the current estimated time of resolution is now 6:15 pm PT.
Posted Nov 29, 2022 - 17:37 PST

Investigating

Please note there is currently an issue with ServiceNow email notification processing. All email notifications are queued, and the backlog is slowly clearing. No email notifications will be lost as a result of this issue. The estimated time of resolution to this issue is approximately 5:30 pm PT.
Posted Nov 29, 2022 - 16:39 PST
This incident affected: ServiceNow.