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Welcome to the UBC Information Technology Enterprise Services Status Page. Here you will find current information about the status of our enterprise services.
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Restriction of Microsoft 365 Office Add-In Store Access August 21, 2025 16:00 - 17:00 PT
Scheduled Maintenance
Report for UBC
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
As part of our ongoing commitment to safeguarding university data and strengthening our IT security practices, UBC will be reverting access to the Microsoft 365 Add-In Store to its previously restricted state on August 21, 2025 16:00 - 17:00 PT.
This change affects Word, Excel, and PowerPoint web add-ins [not COM add-ins] that users may have been able to install directly from the Microsoft Office Add-In Store. These add-ins must go through an Security and Privacy Impact Assessment as they potentially introduce privacy, security and compliance risks to the University.
Impacts will include loss of access to the Office Add-in Store and use of installed web add-ins. Legacy COM add-ins are unaffected by this change. A process will be established to expedite requests - priority will be given to requests where lack of access represents a business-critical interruption.
This change affects Word, Excel, and PowerPoint web add-ins [not COM add-ins] that users may have been able to install directly from the Microsoft Office Add-In Store. These add-ins must go through an Security and Privacy Impact Assessment as they potentially introduce privacy, security and compliance risks to the University.
Impacts will include loss of access to the Office Add-in Store and use of installed web add-ins. Legacy COM add-ins are unaffected by this change. A process will be established to expedite requests - priority will be given to requests where lack of access represents a business-critical interruption.
This scheduled maintenance affected: Email Services (Faculty and Staff Email (FASmail), UBC Student Email).