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UBC Vancouver Network Intermittent Download Issues, April 11, 2025, 12:00 PT

Incident Report for UBC

Investigating

UBC Vancouver Network Intermittent Download Issues, April 11, 2025, 12:00 PT

Some users are reporting intermittent issues with downloading large files on UBC Vancouver networks. In some cases downloads may just stop mid-download, and not complete.

UBC IT technicians are still investigating. Anyone encountering this problem can try using the resume/restart download functionality within the web browsers to work around the issue (if the browser has this option).

The next update will be at 08:00 PT on April 14.

Posted Apr 11, 2025 - 17:15 PDT

This incident affects: Network - Campus (Network - Point Grey).