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campus phones - problem dialing out or receiving calls January 21, 2022 09:05 PT

Incident Report for UBC

Resolved

All the analog phone lines have been restored. Users should be able to dial out and receive calls.
Posted Jan 21, 2022 - 13:57 PST

Update

We are continuing to work on a fix for this issue.
Posted Jan 21, 2022 - 13:55 PST

Identified

It was reported that only analog phone lines are affected by this outage. Approximately 90% of the phone lines have been restored. Technicians will continue to work on the issue.
Posted Jan 21, 2022 - 11:29 PST

Investigating

some users are not able to dial out or receive calls using their campus phones. Multiple buildings are currently affected. Technicians have been notified and are investigating the issue.
Posted Jan 21, 2022 - 09:30 PST
This incident affected: Other (Other - Vancouver).