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Welcome to the UBC Information Technology Enterprise Services Status Page. Here you will find current information about the status of our enterprise services.

View our Scheduled Outages Calendar to see our planned maintenance windows,

For any questions or concerns, please contact the IT Service Centre.

You can also follow us on Twitter: @UBCIToutages


UBCIT eSAM Vault Servers Maintenance OCTOBER 20, 2025, 20:00-21:00 PT

Scheduled Maintenance Report for UBC

Completed

The scheduled maintenance has been completed.
Posted Oct 20, 2025 - 21:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 20, 2025 - 20:00 PDT

Scheduled

UBCIT will be performing maintenance on the eSAM vault servers on OCTOBER 20, 2025, 20:00-21:00 PT. This change will affect both UBC campuses.

Users will intermittently not be able to login to any servers managed by eSAM, nor retrieve any credentials via the eSAM Web UI throughout the maintanance window.

Any connections terminated while a component is being rebooted can be reconnected to the secondary node. All connections will be terminated and users won't be able to reconnect temporarily while we patch and reboot the vault servers (which typically lasts 30 minutes) during this window.
Posted Oct 20, 2025 - 16:21 PDT
This scheduled maintenance affected: Other (Other - Vancouver, Other - Okanagan).