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Welcome to the UBC Information Technology Enterprise Services Status Page. Here you will find current information about the status of our enterprise services.
View our Scheduled Outages Calendar to see our planned maintenance windows,
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UBC Identity Broker (Keycloak) Maintenance March 26, 2025, 06:00 - 10:00 PT
Scheduled Maintenance
Report for UBC
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
The UBC Identity Broker (Keycloak) will be upgraded on March 26, 2025, 06:00 - 10:00 PT
The UBC Identity Broker will be offline for 15 mins during the maintenance window.
Authentication access will be unavailable to:
(1) Applicant and Student workflow
- Applicant Service Centre (ASC)
- UNI CRM
- CWL Account Upgrader (CWLU)
- Science One
- UBC Student Housing and Community Services myAccount (including UBC Card) [includes Faculty/Staff]
- Vidcruiter
(2) UBC Faculty of Medicine and BC Health Authority Federation
(3) UBC OpenID Federation
(4) Beaty Museum of Diversity (Specify7)
(5) CWL creation via the CWL Account Upgrader (CWLU) will be unavailable for:
- Students, learners, applicants, alumni
- LLIS leaners
Action:
---------
Applicants and students will be required:
- to reinitiate account creation if midway through the process during the maintenance window
- to verify merging/deduplication steps if midway through the process during the maintenance window
The UBC Identity Broker will be offline for 15 mins during the maintenance window.
Authentication access will be unavailable to:
(1) Applicant and Student workflow
- Applicant Service Centre (ASC)
- UNI CRM
- CWL Account Upgrader (CWLU)
- Science One
- UBC Student Housing and Community Services myAccount (including UBC Card) [includes Faculty/Staff]
- Vidcruiter
(2) UBC Faculty of Medicine and BC Health Authority Federation
(3) UBC OpenID Federation
(4) Beaty Museum of Diversity (Specify7)
(5) CWL creation via the CWL Account Upgrader (CWLU) will be unavailable for:
- Students, learners, applicants, alumni
- LLIS leaners
Action:
---------
Applicants and students will be required:
- to reinitiate account creation if midway through the process during the maintenance window
- to verify merging/deduplication steps if midway through the process during the maintenance window
This scheduled maintenance affected: Other (Other - Vancouver, Other - Okanagan) and UBC Identity Broker (UBC Applicant & Student Federation (idb0), UBC OpenID Federation (idb1), UBC Faculty of Medicine and BC Health Authority Federation (idb2), UBC Beaty Museum of Biodiversity (idb3), UBC SecureLink Federation (slid), UBC -- Identity Verification).