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Kaltura – Poor Performance and Errors – October 2, 2024 14:27 PT
Incident Report for UBC
Resolved
This incident has been resolved.
Posted Oct 16, 2024 - 15:17 PDT
Monitoring
On October 2, 2024, 14:27 PT, Kaltura indicated the Kaltura Enterprise Video platform was experiencing issues with timeouts, loading content and processing uploads. This disruption affects Canvas, Canvas Catalog and the Kaltura Media Portals. Kaltura has been informed of the issue and are investigating.
A fix has been implemented as of 14:47 PT and results are being monitored.
Posted Oct 02, 2024 - 15:12 PDT
This incident affected: Canvas.
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