UBC Status - UBC wireless service disruption – Wireless disruptions affecting all campuses

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UBC wireless service disruption – Wireless disruptions affecting all campuses

Incident Report for UBC

Resolved

This incident has been resolved.

Posted Apr 08, 2024 - 15:42 PDT

Update

Technicians have confirmed services have been restored and will continue to monitor throughout the remainder of the day.

Posted Apr 08, 2024 - 11:50 PDT

Monitoring

Technicians have taken action on the problem cause and are now monitoring the restoration of services. An update will be available in 30mins – 11:30 PT.

Posted Apr 08, 2024 - 11:01 PDT

Update

We are observing that wireless issues are now impacting the point grey campus as well as Okanagan campus and remote sites. Technicians are working on resolution.

Posted Apr 08, 2024 - 10:19 PDT

Identified

Technicians have identified the cause and continue to work on resolving the issue. We will post a progress update in 30mins – 10:30 PT.

Posted Apr 08, 2024 - 10:09 PDT

Investigating

UBCVisitor and Eduroam services are currently experiencing a service disruption at the Okanagan campus and remote teaching sites, including teaching hospitals. Technicians are working to resolve the issue. A status update will be provided at 10:00 PT.

Posted Apr 08, 2024 - 09:38 PDT

This incident affected: Network - Wireless (Wireless - Hospitals, Wireless - Okanagan, Wireless - Point Grey, Wireless - Robson Square).