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Canvas and Canvas Catalog Service Disruption - November 22, 2025 09:40 a.m. PT

Incident Report for UBC

Resolved

This incident has been resolved.

Posted Nov 23, 2024 - 09:33 PST

Monitoring

Canvas and Canvas Catalog experienced a service disruption between approximately 9:18 a.m. to 9:40 a.m. The website was not loading and some reported getting an error. The vendor implemented a fix and was able to resolve the issue. We apologize for the service disruption. If you have any questions, please contact the Learning Technology hub by emailing LT.hub@ubc.ca.

Posted Nov 22, 2024 - 09:51 PST

This incident affected: Canvas.