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New NVIVO license keys delay September 27, 2021 14:25
Incident
Report for UBC
Resolved
NVivo 11 license keys are now available in the system.
Update
New license keys for NVivo 12 and 1.3 are now available by re-ordering the software. We are still working to obtain new license keys for NVivo 11 and will update this message when we have more information.
Investigating
We would like to inform you that there is an unexpected delay in the provisioning of NVIVO new license keys.
Currently we are working with our partners to speed up the process and hopefully to have the new keys generated by end of today or earlier.
We apologize for the delay and any inconvenience that it might have caused. This message will be updated when a New License key is available.
Currently we are working with our partners to speed up the process and hopefully to have the new keys generated by end of today or earlier.
We apologize for the delay and any inconvenience that it might have caused. This message will be updated when a New License key is available.
This incident affected: Other (Other - Vancouver, Other - Okanagan).