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UBC IT
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Enterprise Services Status Page

Welcome to the UBC Information Technology Enterprise Services Status Page. Here you will find current information about the status of our enterprise services.

View our Scheduled Outages Calendar to see our planned maintenance windows,

For any questions or concerns, please contact the IT Service Centre.

You can also follow us on Twitter: @UBCIToutages

TouchNet Checkout (Housing Payments) Impacted by Google Cloud Platform Outage - June 12, 2025

Incident Report for UBC

Resolved

The service disruption for the entire Google Cloud Platform (GCP) has been resolved and functionality has been restored.

Posted Jun 12, 2025 - 16:10 PDT

Investigating

There has been a service disruption for the entire Google Cloud Platform (GCP), which impacts several TouchNet applications. You can follow the latest updates here: https://go.touchnet.com/e/652093/-/sf873/1195983179/h/6GXd_mfee2V3-vzjcTbAuzkygbZfffmCJejylw9hE0c During this outage, there may be intermittent delays and issues using TouchNet products.

Posted Jun 12, 2025 - 13:47 PDT