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UBC Software Portal Unavailable September 19, 2025 15:00

Incident Report for UBC

Resolved

This incident has been resolved.
Posted Sep 22, 2025 - 13:07 PDT

Investigating

The UBC Software Portal (download.ubc.ca and https://ubc.onthehub.com) is currently unavailable. Users will not able to login using OnTheHub login page, even with the correct CWL credentials.

UBC IT technicians are investigating.
Posted Sep 19, 2025 - 15:21 PDT
This incident affected: Other (Other - Vancouver, Other - Okanagan).
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