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Kaltura Video Quizzes Not Syncing Grades – September 27, 2023 14:30 PT
Incident Report for UBC
Resolved
All problematic Kaltura video quizzes in the 2023W terms are updated. Quiz results from Kaltura are once again saved to Canvas. Technicians will be following up with instructors of impacted courses next week about transferring grades from Kaltura to Canvas.
Posted Sep 29, 2023 - 17:03 PDT
Update
The impacted Kaltura video quizzes were identified and instructors have been notified if the problem impacts their course. Technicians are working to correct the problematic video quizzes. A progress update will be provided on September 29th.
Posted Sep 28, 2023 - 17:45 PDT
Investigating
Some Kaltura Video Quizzes are unable to sync grades to Canvas. Quiz results are saved to Kaltura but will not display in Canvas. Technicians are working to resolve the problem. An update will be provided by September 28th at 12:00 PT.
Posted Sep 27, 2023 - 14:44 PDT
This incident affected: Canvas.