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Welcome to the UBC Information Technology Enterprise Services Status Page. Here you will find current information about the status of our enterprise services.

View our Scheduled Outages Calendar to see our planned maintenance windows,

For any questions or concerns, please contact the IT Service Centre.

You can also follow us on Twitter: @UBCIToutages


ServiceNow Inbound Email Delay

Incident Report for UBC

Resolved

ServiceNow inbound email issues should now be resolved. There may be a slight delay for the next hour while the backlog of messages clears. Teams will continue to monitor performance.
Posted Oct 16, 2026 - 10:05 PDT

Investigating

There is currently an issue with ServiceNow receiving inbound email messages. Teams are currently investigating.

To report an urgent issue please visit https://it.ubc.ca/selfservice
Posted Oct 16, 2026 - 09:35 PDT
This incident affected: ServiceNow.