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Welcome to the UBC Information Technology Enterprise Services Status Page. Here you will find current information about the status of our enterprise services.

View our Scheduled Outages Calendar to see our planned maintenance windows,

For any questions or concerns, please contact the IT Service Centre.

You can also follow us on Twitter: @UBCIToutages


Remote Labs Service Unavailable, Friday February 28, 2025, 21:00 PT

Incident Report for UBC

Resolved

This incident has been resolved. We have confirmed that the service is again available as of 16:30 PT this afternoon.
Posted Mar 01, 2025 - 17:08 PST

Update

As of 15:00 we are still waiting update from our vendor.
Posted Mar 01, 2025 - 15:56 PST

Investigating

The Remote Labs service is currently unavailable. Computers are not displayed in lab lists. We are continuing to work with our vendor, as planned maintenance has taken longer than expected. We will continue to provide updates as they become available.
Posted Mar 01, 2025 - 09:03 PST