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Enterprise Services Status Page

Welcome to the UBC Information Technology Enterprise Services Status Page. Here you will find current information about the status of our enterprise services.

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For any questions or concerns, please contact the IT Service Centre.

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macOS Self Service (JAMF) Unavailable For Some Users July 23, 2024, 15:00 PT
Incident Report for UBC
Resolved
All services are running as expected and issues with Self-Service on MacOS devices has been resolved.
Posted Jul 24, 2024 - 13:54 PDT
Monitoring
Technicians have diagnosed the problem with vendor assistance and implemented a fix. Technicians continue to monitor the situation.
Posted Jul 24, 2024 - 08:51 PDT
Investigating
Self Service (JAMF) on some UBC managed macOS devices may be unavailable for some users. Affected users will not be able to install applications from Self Service.

UBC IT technicians are investigating with the vendor.
Posted Jul 23, 2024 - 16:03 PDT
This incident affected: Other (Other - Vancouver, Other - Okanagan).
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