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Telus / BCNET Slow Connectivity Issue September 21, 2023, 15:15 PT
Incident Report for UBC
BCNet has put in a fix that seems to have resolved the issue. The root cause is still unknown.
Posted Sep 22, 2023 - 12:07 PDT
Telus and BCNET continue to investigate the root cause. BCNET will be making a proactive change tomorrow, September 22, 2023, 06:00 PT which should resolve the issue.
Posted Sep 21, 2023 - 18:52 PDT
We are continuing to investigate the issue but the issue appears to be related to Telus service to BCNet, not a specific BCNET network issue.
Posted Sep 21, 2023 - 15:53 PDT
UBC individuals using Telus service may be experiencing latency. The issue appears to be related to BCNET - Telus traffic issues. BCNET technicians are investigating.
Posted Sep 21, 2023 - 15:16 PDT
This incident affected: Network - Campus (Network - Hospitals, Network - Okanagan, Network - Point Grey, Network - Robson Square) and Other (Other - Vancouver, Other - Okanagan).