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Student Time Zones Tool Unavailable

Incident Report for UBC

Resolved

The incident has been resolved as of 17:00
Posted Mar 14, 2023 - 17:20 PDT

Identified

The outage is still on-going. The incident appears to be sporadic.
Posted Mar 14, 2023 - 15:03 PDT

Investigating

We have received reports that Instructors are receiving "504 Gateway Time-out" when attempting to load the Student Time Zones tool from within Canvas. LT Hub technicians are investigating the issue.
Posted Mar 13, 2023 - 14:41 PDT
This incident affected: Canvas.