UBC Status

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UBC IT
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Enterprise Services Status Page

Welcome to the UBC Information Technology Enterprise Services Status Page. Here you will find current information about the status of our enterprise services.

View our Scheduled Outages Calendar to see our planned maintenance windows,

For any questions or concerns, please contact the IT Service Centre.

You can also follow us on Twitter: @UBCIToutages

Kaltura in Canvas Interruption and Authorization Request– January 13, 2026

Investigating - Kaltura was unavailable through Canvas this morning January 13, 2026, from 9:00 a.m. to 9:20 a.m. Pacific time due to a temporary service disruption.

When accessing Canvas’s My Media or Media Gallery next, users will be prompted to authorize Kaltura. This is a legitimate request that will need to be accepted to continue using Kaltura through Canvas.

As part of the upcoming upgrade to Kaltura’s LTI 1.3 integration , users will need to repeat this authorization one more time after Monday January 19 once the upgrade is completed.

We apologize for any confusion; please feel free to reach out to LT.hub@ubc.ca if you have any concerns.

Thank you!
Jan 13, 2026 - 13:01 PST

Issues with Education Planner BC January 13, 2026,10:30 PT

Update - We are continuing to investigate this issue.
Jan 23, 2026 - 16:42 PST

Update - UBC is aware that our online application on the EducationPlannerBC website is experiencing technical issues
For the latest updates and guidance please visit https://account.you.ubc.ca/s/apply-ubc
Jan 23, 2026 - 16:41 PST

Update - The issue is still being investigated.

The deadline to apply has been extended to January 26, 2026 at 11:59 pm (PT).
Jan 21, 2026 - 08:29 PST

Investigating - UBC is aware that our online application on the EducationPlannerBC website is experiencing technical issues. The application is open, but intermittent disruptions may prevent you from accessing the website to submit your application to UBC. We are working with EducationPlannerBC to resolve this matter, but we recommend that you work through your application carefully and save your progress frequently - to ensure your work isn't lost during one of these disruptions. If you experience issues while you're working on your application or if you cannot access the website at all, please take a break and try again a little later. We want to reassure you that these disruptions will not negatively affect your application to UBC. UBC has extended the deadline to apply and you now have until January 20, 2026, at 11:59 pm (PST) to submit your application. We'll update this space with more details as we get them.

If you have applied to UBC since January 12th, you may not be able to login yet due to ongoing technical issues. As long as you've received an email from EPBC confirming that your application to UBC has been submitted then all is well. Once any issues are resolved, UBC will reach out with an email detailing your next steps. For general information on how to submit documents to UBC, visit https://you.ubc.ca/applying-ubc/applied/submit-documents/.
Jan 13, 2026 - 10:42 PST

Intermittent Issues with ODMT

Monitoring - ODMT performance has improved, and documents have been generated successfully. The ISC is continuing to monitor this issue.
Jan 09, 2026 - 15:03 PST

Investigating - As of Friday, January 2, there have been intermittent system performance issues with the Official Document Management Tool (ODMT), which are causing students and staff to get an error when trying to generate letters and transcripts.

Some users are receiving an error message of “Error Evaluating UI Expression” or “This student number does not exist, please confirm that the student number entered is correct.”

We are working to resolve this issue. Check this page for updates.
Jan 07, 2026 - 13:40 PST

Campus Wide Login Operational

CWL Web Services Operational

UBC Identity Provider Operational

Multi-factor Authentication (MFA) Operational

UBC Identity Broker Operational

UBC Applicant & Student Federation (idb0) Operational

UBC OpenID Federation (idb1) Operational

UBC Faculty of Medicine and BC Health Authority Federation (idb2) Operational

UBC Beaty Museum of Biodiversity (idb3) Operational

UBC SecureLink Federation (slid) Operational

UBC One-time Link Identity (olid) Operational

UBC -- Identity Verification Operational

Canvas Operational

Confluence Operational

EduCloud Server Operational

Management Interface - https://bcnet.educloud.ubc.ca Operational

Management Interface - https://dr.educloud.ubc.ca Operational

Server Infrastructure - Vancouver Operational

Server Infrastructure - Kamloops Operational

Email Services Operational

Faculty and Staff Email (FASmail) Operational

UBC Student Email Operational

Mail Relay Operational

Mailing List Operational

Home Drive Operational

Home Drive - Vancouver Operational

Home Drive - Okanagan Operational

Advanced Research Computing Operational

ARC Sockeye Operational

ARC Chinook Operational

Microsoft 365 Operational

OneDrive Operational

Teams Operational

Network - Campus Operational

Network - Hospitals Operational

Network - Okanagan Operational

Network - Point Grey Operational

Network - Robson Square Operational

Network - Wireless Operational

Wireless - Hospitals Operational

Wireless - Okanagan Operational

Wireless - Point Grey Operational

Wireless - Robson Square Operational

Network - VPN Operational

VPN - Okanagan Operational

VPN - Point Grey Operational

Voice Services Operational

Telephone Service - Vancouver Operational

Telephone Service - Okanagan Operational

Contact Centre - Vancouver Operational

Contact Centre - Okanagan Operational

Remote Labs Operational

Remote Labs - Vancouver Operational

Remote Labs - Okanagan Operational

SalesForce Operational

ServiceNow Operational

Sharepoint Operational

Team Share Operational

Workday Operational

Zoom Operational

Other Operational

Other - Vancouver Operational

Other - Okanagan Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

UBC Official Documents Tool (ODMT) Update February 10, 2026 15:00 - 16:00 PT Feb `10`, `2026` `15:00`-`16:00` PST

Please be advised that the UBC Official Documents Tool (ODMT) will be unavailable on Tuesday, February 10, 2026, from 15:00 - 16:00 PT to implement a system update.
Posted on Feb 06, 2026 - 14:37 PST

UBC Planon Enterprise Maintenance Management System EMMS Maintenance February 11, 2026, 16:00-23:59 PT Feb `11`, `2026` `16:00` - Feb `12`, `2026` `00:00` PST

Planon will be undergoing maintenance on February 11, 2026, 16:00-23:59 PT as part of the latest upgrade efforts. During this time, Planon will be unavailable to all users for up to 8 hours.
Posted on Feb 03, 2026 - 15:00 PST

Canvas and Canvas Catalog SCORM scheduled Maintenance February 11, 2026 19:00-23:00 PT Feb `11`, `2026` `19:00`-`23:00` PST

Canvas and Canvas Catalog SCORM will be temporarily unavailable during the scheduled maintenance window, while all other Canvas features remain fully operational.

What is SCORM?

SCORM (Sharable Content Object Reference Model) is an e-learning package format used for interactive learning modules that track learner progress (for example: "click-through" lessons, interactive videos).

Maintenance Window:

• February 11, 2026, 7:00 p.m. to 11:00 p.m. Pacific

Impact:

• During these windows, Canvas and Canvas Catalog SCORM will be unavailable.

If you have any questions or concerns, please contact the LT Hub at LT.hub@ubc.ca
Posted on Feb 03, 2026 - 10:20 PST

UBC SharePoint Maintenance Thursday, February 12, 2026 09:00 PT to 17:00 PT Feb `12`, `2026` `09:00`-`17:00` PST

On Thursday, February 12, 2026 from 09:00 PT to 17:00 PT, the UBC SharePoint Software as a Service (SaaS) service will be undergoing maintenance. During this maintenance window, SharePoint sites will be accessible as no interruptions to the service are expected.
Posted on Feb 05, 2026 - 13:16 PST

UBC IT Network Maintenance at the Vancouver General Hospital, Feburary 12, 2026, 18:30-22:30 PT Feb `12`, `2026` `18:30`-`22:30` PST

UBC IT will be performing network maintenance at the Vancouver General Hospital on Thursday, Feburary 12, 2026, 18:30-22:30 PT. No user impact is expected.
Posted on Feb 03, 2026 - 15:03 PST

TouchNet TEST site - Scheduled Maintenance Feb 13, 2026 - 05:00 a.m. to Feb 13, 2026 - 05:00 p.m. Feb `13`, `2026` `05:00`-`17:00` PST

The TouchNet TEST site will be undergoing scheduled maintenance. During the update window the TouchNet TEST site will be offline for logging in by staff as a TouchNet user and for making TEST payments.
For any questions please contact dpp.support@ubc.ca
Posted on Jan 23, 2026 - 14:18 PST

Workday Scheduled Weekly Maintenance February 13, 2026, 21:00 PT to February 14, 2026, 00:00 PT Feb `13`, `2026` `21:00` - Feb `14`, `2026` `00:00` PST

Please be advised that on February 13 2026, 21:00 PT to February 14 2026, 00:00 PT, Workday will be undergoing scheduled maintenance as part of its weekly service update. The system will remain accessible during the scheduled maintenance period but it is advised not to run critical processes and tasks.
Learn about Workday Support at UBC and other available resources on isc.ubc.ca.
Posted on Feb 09, 2026 - 09:24 PST

UBC Vancouver Campus Network Maintenance February 15, 2026, 06:00-12:00 PT Feb `15`, `2026` `06:00`-`12:00` PST

The UBC Vancouver campus network will undergo maintenance on February 15, 2026, 06:00-12:00 PT. There's no expected service disruption.
Posted on Feb 03, 2026 - 15:02 PST

Okanagan Campus Network Maintenance February 16, 2025, 08:00-22:00 PT Feb `16`, `2026` `08:00`-`22:00` PST

Network maintenance will occur for the Okanagan campus on February 16, 2025, 08:00-22:00 PT. During the maintenance window, very short intermittent disruptions to network connectivity will be experienced, including internet, cloud services and remote VPN access.
Posted on Jan 13, 2026 - 14:44 PST

TouchNet PROD site - Scheduled Maintenance Feb 20, 2026 - 12:00 a.m. to Feb 20, 2026 - 04:00 a.m. Feb `20`, `2026` `00:00`-`04:00` PST

The TouchNet PROD site will be undergoing scheduled maintenance. During the update window the TouchNet PROD site will be offline for logging in by staff as a TouchNet user and for customers making new payments. During this time when the payor clicks "pay now" TouchNet will display a screen informing the payor that the system is off line for maintenance and to try again after the system is back online.
For any questions please contact dpp.support@ubc.ca
Posted on Jan 23, 2026 - 14:19 PST

UBCIT eSAM Servers Maintenance FEBRUARY 25, 2026, 20:00-22:00 PT Feb `25`, `2026` `20:00`-`22:00` PST

UBCIT will be performing maintenance on the eSAM component and vault servers on February 25, 2026, 20:00-22:00 PT. This change will affect both UBC campuses.

Users will intermittently not be able to login to any servers managed by eSAM, nor retrieve any credentials via the eSAM Web UI throughout the maintanance window.

Any connections terminated while a component is being rebooted can be reconnected to the secondary node. All connections will be terminated and users won't be able to reconnect while we patch the vault servers (which typically lasts around 30 minutes) during this window.
Posted on Feb 05, 2026 - 13:15 PST

TouchNet TEST site - Scheduled Maintenance Feb 27, 2026 - 05:00 a.m. to Feb 27, 2026 - 05:00 p.m. Feb `27`, `2026` `05:00`-`17:00` PST

Past Incidents

Feb 9, 2026

No incidents reported today.

Feb 8, 2026

Jupyter Open Maintenance February 8, 2025 06:00-08:00 PT

Completed - The scheduled maintenance has been completed.
Feb 8, 08:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 06:00 PST

Scheduled - Jupyter Open will be unavailable due to scheduled maintenance on February 8, 2025 06:00-08:00 PT.
Feb 6, 17:12 PST

Feb 7, 2026

ServiceNow Maintenance February 7, 2026, 02:30-03:30 PT

Completed - The scheduled maintenance has been completed.
Feb 7, 03:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 02:30 PST

Scheduled - ServiceNow will be undergoing maintenance on February 7, 2026, from 02:30 - 03:30 PT and will be unavailable during this time.
Feb 3, 15:09 PST

University Computer Management System (UCMS) Upgrade February 06, 2026, 18:00-23:59 PT

Completed - The scheduled maintenance has been completed.
Feb 7, 00:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 18:00 PST

Scheduled - The University Computer Management System for Windows (Software Center, OS Deployments, In-Place Upgrades and other PC management capabilities of the service) will be unavailable on February 06, 2026, from 18:00-23:59 PT while we perform an upgrade to Microsoft Configuration Manager.
Feb 3, 15:05 PST

Feb 6, 2026

Upcoming ODMT outage today - Tuesday, February 3, 2026, from 15:00 - 16:00 PT

Resolved - This incident has been resolved.
Feb 6, 13:51 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 3, 13:23 PST

Investigating - Please be advised that the UBC Official Documents Tool (ODMT) will be unavailable on Tuesday, February 3, 2026, from 15:00 - 16:00 PT to implement a system update.
Feb 3, 13:21 PST

Issues with EduCloud Feb 2, 2026.

Resolved - This incident has been resolved.
Feb 6, 09:31 PST

Identified - Currently experiencing issues relating to the Development environment within EduCloud. Development VMs may experience issues
Feb 2, 11:21 PST

Feb 5, 2026

Learning Technology Innovation Centre Infrastructure Maintenance February 5th, 2026 22:00-23:59 PT

Completed - The scheduled maintenance has been completed.
Feb 5, 23:59 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 22:00 PST

Scheduled - Learning Technology Innovation Centre services including iPeer, ComPAIR, Webwork, UBC Wiki, and LTPS User Interface are undergoing scheduled maintenance. The aforementioned services will experience intermittent outages from 22:00-23:59 PT on Thursday February 5th, 2026. Canvas will not be impacted by this maintenance.
Feb 5, 17:28 PST

Educloud Server Maintenance Feb 05, 2026 -16:30-17:30 PT

Completed - The scheduled maintenance has been completed.
Feb 5, 17:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 16:30 PST

Scheduled - The EduCloud Server environment (https://bcnet.educloud.ubc.ca) for organizations in UBC IT Development, Non-Critical-Production, and IT-SEC will be undergoing scheduled maintenance on Feb 05, 2026 -16:30-17:30 PT.

There are no expected outages to running virtual machines and no impacts to the EduCloud Server Administration Portal.
Feb 5, 14:23 PST

UBC Identity Broker Service System Maintenance February 5, 2026 07:30 - 08:30 PT

Completed - The scheduled maintenance has been completed.
Feb 5, 08:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 07:30 PST

Scheduled - The UBC Identity Broker Service will undergo system maintenance on February 5, 2026 from 07:30 to 08:30 PT.
Feb 3, 14:58 PST

Canvas and Canvas Catalog SCORM scheduled Maintenance February 4, 2026 19:00 PT to February 5, 2026, 01:00 PT

Completed - The scheduled maintenance has been completed.
Feb 5, 01:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 19:00 PST

Scheduled - Canvas and Canvas Catalog SCORM will be temporarily unavailable during the scheduled maintenance window, while all other Canvas and Canvas Catalog features remain fully operational.

What is SCORM?

SCORM (Sharable Content Object Reference Model) is an e-learning package format used for interactive learning modules that track learner progress (for example: "click-through" lessons, interactive videos).

Maintenance Window:

• February 4, 2026, 7:00 p.m. to February 5, 2026, 1:00 a.m. Pacific

Impact:

• During these windows, SCORM will be unavailable.

If you have any questions or concerns, please contact the LT Hub at LT.hub@ubc.ca
Feb 3, 10:19 PST

Feb 4, 2026

Enterprise Automation and Solution Delivery - Planned Maintenance to upgrade Elastic Kubernetes Service February 4, 2026 , 10:00-16:00 PT

Completed - The scheduled maintenance has been completed.
Feb 4, 16:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 10:00 PST

Scheduled - DevOps will perform a planned upgrade of our Elastic Kubernetes Service (AWS EKS) cluster on February 4th, 2026.

No downtime is expected.
Feb 3, 15:07 PST

Feb 3, 2026

Unresolved incidents: Kaltura in Canvas Interruption and Authorization Request– January 13, 2026, Issues with Education Planner BC January 13, 2026,10:30 PT, Intermittent Issues with ODMT.

Feb 2, 2026

Enterprise Automation & Solution Delivery service maintenance for Graduation Management Application 29 Jan 2026 08:00 - 30 Jan 2026 16:00

Completed - The scheduled maintenance has been completed.
Feb 2, 16:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 08:00 PST

Scheduled - The Enterprise Automation and Solution Delivery (EASD) Graduation Management Application will undergo maintenance from 29 Jan 2026 from 08:00 - 16:00, validation will continue until 30 Jan 2026 16:00 PT

Apps/Services:
- Bug fixes for Graduation Management Application (CNVM-Appian)

During this maintenance there may be a brief interruption (from 29 Jan 2026 from 08:00 - 08:15) to the apps and services listed above.

Impacted Services:
- ubc-iec--appian-web-graduation-management-application--1
Jan 26, 14:40 PST

Enterprise Automation & Solution Delivery service maintenance for Graduation Management Application 29 Jan 2026 08:00 - 30 Jan 2026 16:00

Completed - The scheduled maintenance has been completed.
Feb 2, 16:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 08:00 PST

Feb 1, 2026

No incidents reported.

Jan 31, 2026

UBC Vancouver VoIP Phone Service Maintenance January 30, 2026, 20:30 PT - January 31, 2026, 23:59 PT

Completed - The scheduled maintenance has been completed.
Jan 31, 23:59 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 20:30 PST

Scheduled - UBC Vancouver VoIP phone service will be undergoing maintenance from January 30, 2026, 20:30 PT - January 31, 2026, 23:59 PT. No impact is expected as a result of this change.
Jan 27, 11:17 PST

University Computer Management System (UCMS) Maintenance January 31, 2026, 00:00-11:00 PT

Completed - The scheduled maintenance has been completed.
Jan 31, 11:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 00:00 PST

Scheduled - University Computer Management System (UCMS) Maintenance for Apple devices (Jamf Pro) will be undergoing routine maintenance on January 31, 2026, 00:00-11:00 PT. During this time Apple devices will not be able to contact the server for updates, however no disruption to the use of Apple devices is expected.
Jan 21, 14:20 PST

Jan 30, 2026

Enterprise Automation & Solution Delivery – LFS Services Maintenance from 29 Jan 2026 15:00 30 - Jan 2026 16:00

Completed - The scheduled maintenance has been completed.
Jan 30, 16:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 15:00 PST

Scheduled - The LFS Team will be releasing software updates that may affect any of the following:

Apps/Services:
Learner Financial System (LFS)
- Two LFS changes are planned as part of Student Completion to prevent overpayment incidents:
1. Introduce Prevention Checks: Validate the accuracy of data in the integration file before it is sent to Workday.
2. Simplify Script Logic: Streamline and refine the logic that compiles data for Workday to reduce the likelihood of errors.
- Prod Bug fixes

Impacts:
During this maintenance there may be a brief interruption to the apps and services listed above.
Release activities will be completed between 27 Jan 2026 from 15:00 until 27 Jan 2026 16:00, Validation will continue until 28 Jan 2026 15:00.

Reason for maintenance:
Program changes and Bug Fixes for Appian LFS
Jan 29, 13:49 PST

Pharmaceutical Sciences Building (PHRM01) Network Switch Replacement January 29, 2026 20:00 - January 30, 2026 05:00 PT

Completed - The scheduled maintenance has been completed.
Jan 30, 05:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 20:01 PST

Scheduled - Network maintenance is being performed at the Pharmaceutical Sciences building, involving replacement of aging network infrastructure. During this service window from January 29, 2026 20:00 - January 30, 2026 05:00 PT; network services will be interrupted briefly and intermittently while physical and logical changes are being performed on the network backbones and while the user ports are migrated to new switching infrastructure.
Jan 27, 11:14 PST

Jan 29, 2026

UBCIT eSAM Servers Maintenance JANUARY 29, 2026, 20:00-23:00 PT

Completed - The scheduled maintenance has been completed.
Jan 29, 23:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 20:00 PST

Scheduled - UBCIT will be performing maintenance on the eSAM component and vault servers on JANUARY 29, 2026, 20:00-23:00 PT. This change will affect both UBC campuses.

Users will intermittently not be able to login to any servers managed by eSAM, nor retrieve any credentials via the eSAM Web UI throughout the maintanance window.

Any connections terminated while a component is being rebooted can be reconnected to the secondary node. All connections will be terminated and users won't be able to reconnect while we patch the vault servers (which typically lasts around 30 minutes) during this window.
Jan 16, 12:10 PST

Enterprise Automation and Solution Delivery services maintenance for Scheduling Activity Transfer from 29 Jan 2026 08:00 -16:00

Completed - The scheduled maintenance has been completed.
Jan 29, 16:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 11:00 PST

Scheduled - The Enterprise Automation and Solution Delivery (EASD) Scheduling Activity Transfer from will undergo maintenance from 29 Jan 2026 from 08:00 - 16:00

The EASD Team will be releasing software updates that may affect Scheduling Activity Transfer

During this maintenance window there may be a potential interruption to the apps and services for
Release activities will be completed between from 29 Jan 202608:00 - 08:30, Validation will continue until 16:00.

Changes:
- Bug fixes / Enhancement for Scheduling Activity Transfer

Impacts:
- No other impacts to end users.

Impacted Services:
- ubc-iec--appian-web-course-management--1
Jan 29, 10:38 PST

Workday Student Appian Convocation Management Tool January 27, 2026, 08:00-09:00 PT

Completed - The scheduled maintenance has been completed.
Jan 29, 09:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 08:01 PST

Scheduled - The Workday Student Appian Convocation Management Tool will undergo maintenance on January 29, 2026, between 8 am and 9 am. Users will be able to access the tool, but could experience service interruptions during the maintenance update window.
Jan 23, 14:22 PST

Workday Student Appian Scheduling Tool Maintenance January 29, 2026, 08:00-09:00 PT

Completed - The scheduled maintenance has been completed.
Jan 29, 09:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 08:01 PST

Scheduled - The Workday Student Appian Scheduling Tool will undergo maintenance on January 29, 2026, between 8 am and 9 am. Users will be able to access the tool, but could experience service interruptions during the maintenance update window.
Jan 23, 14:23 PST

Jan 28, 2026

No incidents reported.

Jan 27, 2026

UBC Official Documents Tool (ODMT) Maintenance January 27, 2026,15:00-17:30 PT

Completed - The scheduled maintenance has been completed.
Jan 27, 17:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 15:00 PST

Scheduled - Please be advised that the UBC Official Documents Tool (ODMT) will be unavailable on Tuesday, January 27, 2026, from 15:00 - 17:30 PT to implement a system update. There will be a 60-minute outage within this window.
Jan 21, 16:00 PST

Scheduled Maintenance - Graduation Convocation Management (CNVM) January 27, 2026, 08:00-08:30 PT

Completed - The scheduled maintenance has been completed.
Jan 27, 08:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 08:00 PST

Scheduled - From approximately 8:00 AM to 8:30 AM (PST) on January 27, the Graduation Convocation Management (CNVM) tool will be undergoing an update. The application will be available as usual and users should not see any errors or issues, but there may be a brief interruption in performance.
Jan 14, 15:52 PST

Jan 26, 2026

Cybersecurity Confidential Communications Website Upgrade January 26, 2026, 17:00-19:00 PT

Completed - The scheduled maintenance has been completed.
Jan 26, 19:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 17:00 PST

Scheduled - The Cybersecurity Confidential Communications website cc.cybersecurity.ubc.ca will be undergoing scheduled maintenance on November 13, 2025, 17:00-19:00 PT. During this time, users will not be able to access this site.
Jan 20, 13:42 PST

Scheduled Maintenance

UBC Official Documents Tool (ODMT) Update February 10, 2026 15:00 - 16:00 PT Feb 10, 2026 15:00-16:00 PST

UBC Planon Enterprise Maintenance Management System EMMS Maintenance February 11, 2026, 16:00-23:59 PT Feb 11, 2026 16:00 - Feb 12, 2026 00:00 PST

Canvas and Canvas Catalog SCORM scheduled Maintenance February 11, 2026 19:00-23:00 PT Feb 11, 2026 19:00-23:00 PST

UBC SharePoint Maintenance Thursday, February 12, 2026 09:00 PT to 17:00 PT Feb 12, 2026 09:00-17:00 PST

UBC IT Network Maintenance at the Vancouver General Hospital, Feburary 12, 2026, 18:30-22:30 PT Feb 12, 2026 18:30-22:30 PST

TouchNet TEST site - Scheduled Maintenance Feb 13, 2026 - 05:00 a.m. to Feb 13, 2026 - 05:00 p.m. Feb 13, 2026 05:00-17:00 PST

Workday Scheduled Weekly Maintenance February 13, 2026, 21:00 PT to February 14, 2026, 00:00 PT Feb 13, 2026 21:00 - Feb 14, 2026 00:00 PST

UBC Vancouver Campus Network Maintenance February 15, 2026, 06:00-12:00 PT Feb 15, 2026 06:00-12:00 PST

Okanagan Campus Network Maintenance February 16, 2025, 08:00-22:00 PT Feb 16, 2026 08:00-22:00 PST

TouchNet PROD site - Scheduled Maintenance Feb 20, 2026 - 12:00 a.m. to Feb 20, 2026 - 04:00 a.m. Feb 20, 2026 00:00-04:00 PST

UBCIT eSAM Servers Maintenance FEBRUARY 25, 2026, 20:00-22:00 PT Feb 25, 2026 20:00-22:00 PST

TouchNet TEST site - Scheduled Maintenance Feb 27, 2026 - 05:00 a.m. to Feb 27, 2026 - 05:00 p.m. Feb 27, 2026 05:00-17:00 PST