UBC Status

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UBC IT
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Enterprise Services Status Page

Welcome to the UBC Information Technology Enterprise Services Status Page. Here you will find current information about the status of our enterprise services.

View our Scheduled Outages Calendar to see our planned maintenance windows,

For any questions or concerns, please contact the IT Service Centre.

You can also follow us on Twitter: @UBCIToutages

Leonard S. Klinck & Ponderosa Annex A Building (KLNK01) Network Switch Replacement November 4, 2025 20:00 - November 5, 2025 04:30 PT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 04, 2025 - 20:00 PST

Scheduled - Network maintenance is being performed at the Leonard S. Klinck & Ponderosa Annex A Buildings, involving replacement of aging network infrastructure. During this service window from November 4, 2025 20:00 - November 5, 2025 04:30 PT; network services will be interrupted briefly and intermittently while physical and logical changes are being performed on the network backbones and while the user ports are migrated to new switching infrastructure.
Nov 4, 2025 20:00 - Nov 5, 2025 04:30 PST

Error uploading documents in Workday for business process initiation steps

Investigating - Users are unable to upload documents or attachments when initiating a business process (BP) in Workday and encounter page errors when attempting to submit BP steps. Workday has identified the root cause and is working on a system fix. An update will be provided when more information is available. If urgent, and when possible, users are advised to initiate a business process via the mobile app.
Nov 04, 2025 - 11:33 PST

Campus Wide Login Operational

CWL Web Services Operational

UBC Identity Provider Operational

Multi-factor Authentication (MFA) Operational

UBC Identity Broker Operational

UBC Applicant & Student Federation (idb0) Operational

UBC OpenID Federation (idb1) Operational

UBC Faculty of Medicine and BC Health Authority Federation (idb2) Operational

UBC Beaty Museum of Biodiversity (idb3) Operational

UBC SecureLink Federation (slid) Operational

UBC One-time Link Identity (olid) Operational

UBC -- Identity Verification Operational

Canvas Operational

Confluence Operational

EduCloud Server Operational

Management Interface - https://bcnet.educloud.ubc.ca Operational

Management Interface - https://dr.educloud.ubc.ca Operational

Server Infrastructure - Vancouver Operational

Server Infrastructure - Kamloops Operational

Email Services Operational

Faculty and Staff Email (FASmail) Operational

UBC Student Email Operational

Mail Relay Operational

Mailing List Operational

Home Drive Operational

Home Drive - Vancouver Operational

Home Drive - Okanagan Operational

Advanced Research Computing Operational

ARC Sockeye Operational

ARC Chinook Operational

Microsoft 365 Operational

OneDrive Operational

Teams Operational

Network - Campus Under Maintenance

Network - Hospitals Operational

Network - Okanagan Operational

Network - Point Grey Under Maintenance

Network - Robson Square Operational

Network - Wireless Operational

Wireless - Hospitals Operational

Wireless - Okanagan Operational

Wireless - Point Grey Operational

Wireless - Robson Square Operational

Network - VPN Operational

VPN - Okanagan Operational

VPN - Point Grey Operational

Voice Services Operational

Telephone Service - Vancouver Operational

Telephone Service - Okanagan Operational

Contact Centre - Vancouver Operational

Contact Centre - Okanagan Operational

Remote Labs Operational

Remote Labs - Vancouver Operational

Remote Labs - Okanagan Operational

SalesForce Operational

ServiceNow Operational

Sharepoint Operational

Team Share Operational

Workday Operational

Zoom Operational

Other Operational

Other - Vancouver Operational

Other - Okanagan Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Kivuto webstore (UBC Software Download) Maintenance November 5, 2025, 03:00 - 06:00 PT Nov `5`, `2025` `03:00`-`06:00` PST

Scheduled - Kivuto, UBC's partner providing software license provisioning, will be updating the ELMS platform on Wednesday, November 5, between 3:00 AM and 6 AM PST as part of ongoing effort to improve user experience. During this time, the Webstore will be placed in "maintenance mode" and will display a message indicating that the Webstore is temporarily unavailable.
Oct 31, 2025 - 10:42 PDT

Enterprise Active Directory (EAD) maintenance November 05 , 2025 8:00 PT - November 07, 2025 23:00 PT Nov `5`, `2025` `08:00` - Nov `7`, `2025` `23:00` PST

Enterprise Active Directory (EAD) maintenance November 05 , 2025 8:00 PT - November 07, 2025 23:00 PT, no impact is expected.
Posted on Oct 28, 2025 - 15:08 PDT

Integrated Sessional Information System (ISIS) Upgrade to RHEL9 November 6, 2025 10:00-11:00 PT Nov `6`, `2025` `10:00`-`11:00` PST

The Integrated Sessional Information System (ISIS) will be undergoing scheduled maintenance on November 6, 2025, from 10:00 - 11:00 PT. During this maintenance window, the application will not be accessible.

For any questions please contact sis.suport@ubc.ca
Posted on Oct 28, 2025 - 15:14 PDT

University Computer Management System (UCMS) Maintenance November 8, 2025, 00:00-11:00 PT Nov `8`, `2025` `00:00`-`11:00` PST

University Computer Management System (UCMS) Maintenance for Apple devices (Jamf Pro) will be undergoing routine maintenance on November 8, 2025, 00:00-11:00 PT. During this time Apple devices will not be able to contact the server for updates, however no disruption to the use of Apple devices is expected.
Posted on Oct 29, 2025 - 08:15 PDT

IAM AWS Systems Maintenance November 8, 2025 09:00 - 11:00 PT Nov `8`, `2025` `09:00`-`12:00` PST

The IAM AWS service will be undergoing system maintenance on November 8, 2025, from 09:00 to 11:00 PT.
Access to the following services may affected during this period:
- CAS
- Identity Broker (IDBK aka Broker)
- Identity Provider (IDP aka Shibboleth)
Posted on Nov 04, 2025 - 14:01 PST

Development & Alumni Engagement TeamShare Migration November 10, 2025, 15:00-21:00 PT Nov `10`, `2025` `15:00`-`21:00` PST

The Development & Alumni Engagement will be migrating to TeamShare from their file server on November 10, 2025, from 15:00 to 21:00 PT. During this time, users will have intermittent access to the existing fileshares.
Posted on Nov 04, 2025 - 14:04 PST

TouchNet TEST site - Scheduled Maintenance November 14, 2025, 05:00-17:00 PT Nov `14`, `2025` `05:00`-`17:00` PST

The TouchNet TEST site will be undergoing scheduled maintenance. During the update window the TouchNet TEST site will be offline for logging in by staff as a TouchNet user and for making TEST payments.
For any questions please contact dpp.support@ubc.ca
Posted on Oct 30, 2025 - 14:17 PDT

TouchNet PROD site - Scheduled Maintenance November 21, 2025, 00:00-04:00 PT Nov `21`, `2025` `00:00`-`04:00` PST

The TouchNet PROD site will be undergoing scheduled maintenance. During the update window the TouchNet PROD site will be offline for logging in by staff as a TouchNet user and for customers making new payments. During this time when the payor clicks "pay now" TouchNet will display a screen informing the payor that the system is off line for maintenance and to try again after the system is back online.
For any questions please contact dpp.support@ubc.ca
Posted on Oct 30, 2025 - 14:18 PDT

Past Incidents

Nov 5, 2025

No incidents reported today.

Nov 4, 2025

Upcoming Outage – Learner Management (ODMT) - Tuesday, November 4, 2025, 16:00–22:00 PT

Completed - The scheduled maintenance has been completed.
Nov 4, 22:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 16:00 PST

Scheduled - Please be advised that the UBC Official Documents Tool (ODMT) will be unavailable on Tuesday, November 4, 2025, from 16:00 - 22:00 PT to implement a system update. There will be two 30-minute outages within this window.
Oct 29, 14:38 PDT

Nov 3, 2025

Red Hat Satellite Service Maintenance - Nov 3, 2025 16:00 - 16:30

Completed - The scheduled maintenance has been completed.
Nov 3, 16:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 16:00 PST

Scheduled - We will be replacing the x509 certificate on the Red Hat Satellite Server (satellite6.it.ubc.ca) this Nov 3, 2025 16:00 - 16:30. After this change, servers that are subscribed to the RedHat Satellite service will be required to update their katello-ca-consumer package in order to continue their subscription.

Information on how to update the katello-ca-consumer package can be found at the following link:

hxxps://confluence.it.ubc.ca/display/ISSP/RHS6+-+How+To+-+Installing+the+Latest+katello-ca-consumer+Package

If you have any questions please submit a service ticket via hxxps://web.it.ubc.ca/forms/systems.
Oct 31, 16:46 PDT

Nov 2, 2025

No incidents reported.

Nov 1, 2025

Workday Scheduled Weekly Maintenance October 31, 2025, 21:00 PT to November 01, 2025, 00:00 PT

Completed - The scheduled maintenance has been completed.
Nov 1, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 21:00 PDT

Scheduled - Please be advised that on October 31 2025, 21:00 PT to November 01 2025, 00:00 PT, Workday will be undergoing scheduled maintenance as part of its weekly service update. The system will remain accessible during the scheduled maintenance period but it is advised not to run critical processes and tasks.
Learn about Workday Support at UBC and other available resources on isc.ubc.ca.
Oct 30, 12:21 PDT

Oct 31, 2025

Enhanced System Access Management eSAM maintenance Oct 21, 2025, 06:00 PT - Oct 31, 2025, 23:00 PT

Completed - The scheduled maintenance has been completed.
Oct 31, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 14:30 PDT

Scheduled - The Enhanced System Access Management (eSAM) Enterprise vault will undergo scheduled maintenance from Oct 21, 2025 (6:00 AM PT) to Oct 31, 2025 (23:00 PT)

Users may experience brief service interruptions during this upgrade. IT Administrators can access eSAM components through highly available alternative methods, as detailed in the documentation: hxxps://confluence.it.ubc.ca/display/ESAM/2.3+-+Accessing+eSAM+Interfaces
Oct 21, 14:15 PDT

Oct 30, 2025

TouchNet TEST site - Scheduled Maintenance Oct 30, 2025 - 05:00 a.m. to Oct 30, 2025 - 05:00 p.m.

Completed - The scheduled maintenance has been completed.
Oct 30, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 05:00 PDT

Scheduled - The TouchNet TEST site will be undergoing scheduled maintenance. During the update window the TouchNet TEST site will be offline for logging in by staff as a TouchNet user and for making TEST payments.

For any questions please contact dpp.support@ubc.ca
Sep 26, 14:34 PDT

TouchNet PROD & TEST admin login sites are currently experiencing issues loading

Resolved - This incident has been resolved as of October 29, 2025, 18:35 PT.

TouchNet indicates that Microsoft reports that service has been restored, and Touchnet systems impacted by the outage are reported to be running normally at this time.
Oct 30, 07:10 PDT

Update - TouchNet has advised Microsoft has deployed a resolution for their Azure issue and that it will take up to 4 more hours for everything to come back online. We should begin regaining access to TouchNet during this period, but access may be intermittent.
Oct 29, 15:10 PDT

Identified - TouchNet has provided the following status update on the Azure Front Door Issues:
• Microsoft reports that they have initiated deployment of their last known good configuration which is expected to have completed at 12:30 pm PST
• Microsoft expects full mitigation should take approximately 3.5 hours as they continue to recover nodes.
• Expected recovery time is 4:30 pm PST
We will continue to provide updates as necessary. For any questions please contact dpp.support@ubc.ca"
Oct 29, 13:13 PDT

Update - TouchNet has advised there is an issue with Microsoft Azure worldwide that is impacting the ability for end users to log into TouchNet. This may impact u.Commerce admin login and payments that require payers to login to TouchNet. We will continue to provide updates as necessary. For any questions please contact dpp.support@ubc.ca
Oct 29, 10:58 PDT

Investigating - TouchNet PROD & TEST admin login sites are currently experiencing issues loading. DPP Support has contacted the vendor and will provide updates."
Oct 29, 09:45 PDT

Enterprise Automation & Solution Delivery APPIAN Cloud Platform Maintenance October 30, 2025 02:00-04:00 PT

Completed - The scheduled maintenance has been completed.
Oct 30, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 02:00 PDT

Scheduled - Enterprise Automation & Solution Delivery (EASD) APPIAN Business Process Management System (BPMS) Cloud Platform Maintenance October 30, 2025 02:00-04:00 PT

During the maintenance window the UBC Appian site there will have a service interruption of up to 2 hours between Oct 30, 2025 02:00 PT to 04:00 PT

Validation will continue until 16:00 30 Oct 2025.

All BPMS Applications will auto-recover.

Impacted applications:

Scheduling Applications:
Special Topics and Variable Credit (STVC)
Standard Time Table (STTM)
Scheduling Menu (SM)
Final Grade Submission (AOC)
Official Documents (ODMT)
Student Direct Stream (SDS)
Document Viewer (DOCV)
Learner Financial Support (LFS)
Role Based Access Control (RBAC)
Student Communications Tool (ADHC)
Course Management (CRSS)
Academic Records (AARS)
Affiliate Student Management Tool (ASMT)
Scheduling Transfers (SCHT)
Custom Organization Management System (COMS)
Exam Management (EXMM)
Integration Error Log (ERRL)
Record Queue Manager (RQM)
TeachEval (SET)
Graduation Management (CNVM)
Oct 28, 15:02 PDT

Oct 29, 2025

M365 services and portals inaccessible - October 29, 2025 at 17:00

Resolved - This incident has been resolved.
Oct 29, 23:00 PDT

Identified - Users attempting to access M365 services and portals such as Exchange Online, M365 Office Suite, Teams, OneDrive and Planner may have issues. Users can try going to https://m365.cloud.microsoft/apps and selecting their application from there as a workaround.

Microsoft has confirmed that they are in the process of deploying a healthy configuration change to recover the affected services.

The next update is scheduled for October 29, 2025 at 19:30.
Oct 29, 17:41 PDT

Pinnacle Voice Services portal inaccessible - October 29, 2025 at 09:30 PT

Resolved - This incident has been resolved.
Oct 29, 23:00 PDT

Update - Our vendor has advised that they are in the process of recovery.

The next update is scheduled for 19:30 PT.
Oct 29, 17:37 PDT

Identified - Our vendor has advised that they are in the process of recovery.

The next update is scheduled for 18:00 PT.
Oct 29, 14:36 PDT

Investigating - Users may experience issues when visiting the UBC IT Voice services portal (Pinnacle) at billing.it.ubc.ca.

Our vendor has confirmed that they are experiencing a service issue which is resulting in latencies, timeouts and errors loading webpages. They are actively working on recovery of the service.

The next update is scheduled for 14:00 PT.
Oct 29, 11:52 PDT

UBC IT Domain Name System DNS Maintenance October 29, 2025, 17:30-21:00 PT

Completed - The scheduled maintenance has been completed.
Oct 29, 21:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 17:30 PDT

Scheduled - UBC IT will be performing maintenance on its DNS servers on October 29, 2025, 17:30-21:00 PT.
DNS/DHCP service will not be impacted.
Oct 28, 15:04 PDT

Oct 28, 2025

Service Bulletin: Upcoming Outage – Learner Management (ODMT/SCT) - Tuesday, October 28, 2025 - 16:00 – 20:00 PT

Completed - The scheduled maintenance has been completed.
Oct 28, 20:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 16:00 PDT

Scheduled - Please be advised that the UBC Official Documents Tool (ODMT) will be unavailable on Tuesday, October 28, 2025, from 16:00 - 20:00 PT to implement a system update.

There will be two 30-minute outages within this window.
Oct 24, 14:36 PDT

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

Workday Scheduled Weekly Maintenance October 24, 2025, 21:00 PT to October 25, 2025, 00:00 PT

Completed - The scheduled maintenance has been completed.
Oct 25, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 21:00 PDT

Scheduled - Please be advised that on October 24 2025, 21:00 PT to October 25 2025, 00:00 PT, Workday will be undergoing scheduled maintenance as part of its weekly service update. The system will remain accessible during the scheduled maintenance period but it is advised not to run critical processes and tasks.
Learn about Workday Support at UBC and other available resources on isc.ubc.ca.
Oct 20, 12:00 PDT

Oct 24, 2025

TouchNet PROD site - Scheduled Maintenance Oct 24, 2025 - 12:00 a.m. to Oct 24, 2025 - 04:00 a.m.

Completed - The scheduled maintenance has been completed.
Oct 24, 04:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 00:00 PDT

Scheduled - The TouchNet PROD site will be undergoing scheduled maintenance. During the update window the TouchNet PROD site will be offline for logging in by staff as a TouchNet user and for customers making new payments. During this time when the payor clicks "pay now" TouchNet will display a screen informing the payor that the system is off line for maintenance and to try again after the system is back online.
For any questions please contact dpp.support@ubc.ca
Sep 26, 14:33 PDT

ServiceNow Scheduled Maintenance October 23, 2025 23:00 to 24:00 PT

Completed - The scheduled maintenance has been completed.
Oct 24, 00:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 23:00 PDT

Scheduled - ServiceNow will be undergoing a scheduled maintenance on October 23, 2025 from 23:00 to 24:00 PT
There will be minimal downtime associated with this change.
Oct 21, 14:48 PDT

Oct 23, 2025

Learning Tools Provisioning Service LTPS Maintenance October 23, 2025, 16:45-23:30 PT

Completed - The scheduled maintenance has been completed.
Oct 23, 23:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 17:41 PDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 23, 17:41 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 17:40 PDT

Scheduled - The Learning Tools Provisioning Service (LTPS) and LTPS UI will be unavailable from 4:45 PM to 11:30PM on October 23 due to Mule maintenance.

Any changes to course enrollments in Canvas will be queued up accordingly and processed after the maintenance. The LTPS User Interface will not be available to instructional support staff and other departmental administrators during the maintenance window.
Oct 23, 17:39 PDT

Windows Hello PIN Complexity Modification for UBC IT Managed Computers - October 23, 2025, 14:00-14:30 PT

Completed - The scheduled maintenance has been completed.
Oct 23, 14:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 14:00 PDT

Scheduled - With the updated UBC ISS U2 (#2.1) requirement, and in coordination with the CISO and IAM teams, UBCIT DS A&D is enhancing Windows endpoint security related to Windows PINs on managed devices. Users with non-compliant PINs will be prompted to create a new one that meets the revised criteria.

This change does not affect users who have not set up a Windows PIN.
Oct 21, 14:46 PDT

UBC CMS Outage - many UBC websites offline October 23, 2025 10.30 PT

Resolved - The UBC CMS service was restored as of 11:50 PT and continues to be stable.
Oct 23, 13:17 PDT

Monitoring - The UBC CMS service has been restored as of 11:50 PT and websites should now be accessible. We will continue to the monitor the service closely.
Oct 23, 12:11 PDT

Investigating - UBC CMS is currently unavailable and many UBC websites are offline. Learning Technology Innovation Centre technicians have been contacted and are investigating the issue. Another update will be provided by 13:00 PT.
Oct 23, 10:59 PDT

Enterprise Services Load Balancer Maintenance October 22, 2025 20:00 PT to October 23, 2025 06:00 PT

Completed - The scheduled maintenance has been completed.
Oct 23, 06:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:00 PDT

Scheduled - Maintenance will be performed on the Point Grey Load Balancers between October 22, 2025 20:00 PT to October 23,, 2025 06:00 PT.
No service impact is expected.
Oct 21, 14:39 PDT

Oct 22, 2025

UBCIT eSAM Servers Maintenance OCTOBER 22, 2025, 20:00-23:00 PT

Completed - The scheduled maintenance has been completed.
Oct 22, 23:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:00 PDT

Scheduled - UBCIT will be performing maintenance on the eSAM component and vault servers on OCTOBER 22, 2025, 20:00-23:00 PT. This change will affect both UBC campuses.

Users will intermittently not be able to login to any servers managed by eSAM, nor retrieve any credentials via the eSAM Web UI throughout the maintanance window.

Any connections terminated while a component is being rebooted can be reconnected to the secondary node. All connections will be terminated and users won't be able to reconnect temporarily while we patch and reboot the vault servers (which typically lasts 30 minutes) during this window.
Oct 7, 17:05 PDT

LINKS Blackbaud CRM Scheduled Maintenance October 22, 2025, 14:30-18:30 PT

Completed - The scheduled maintenance has been completed.
Oct 22, 18:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 14:30 PDT

Scheduled - DAE IT will be upgrading LINKS, UBC's Fundraising and Alumni Engagement management tool, to apply service pack upgrades. During this time, LINKS will be unavailable to users, and other services such as Nota, DAE Tableau Dashboards, and LINKS Reports will also be unavailable. Once work has been completed on the upgrades, all services will be restored as normal. For more information please contact the DAE Help Desk at dae.help@ubc.ca.
Oct 21, 14:33 PDT

Sockeye Extended Maintenance October 21, 2025 09:00 - October 22, 2025 18:00 PT

Completed - The scheduled maintenance has been completed.
Oct 22, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 09:00 PDT

Scheduled - UBC ARC Sockeye will be unavailable on Tuesday, October 21 from 09:00 until Wednesday October 22 18:00 PT for scheduled maintenance.

User Impact:

1. During this time, you will be unable to log in or transfer data to/from Sockeye, OnDemand, and Chinook.

2. All jobs will be queued. The scheduler will not start any job if its requested walltime overlaps with the
maintenance window, even if resources are available. Only jobs expected to finish before downtime
begins will be scheduled, if resources allow.

3. In rare cases, running jobs may need to be resubmitted. Please checkpoint or complete your jobs before
the maintenance window to avoid lost progress, and check your job queue afterward.
Oct 7, 17:03 PDT

ELDAP ETL Service System Maintenance October 22, 2025 08:30-09:30 PT

Completed - The scheduled maintenance has been completed.
Oct 22, 09:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 08:30 PDT

Scheduled - The ELDAP ETL Service will be undergoing system maintenance on October 22, 2025 08:30-09:30 PT. No outage is expected.
Oct 21, 14:20 PDT

Scheduled Maintenance

Kivuto webstore (UBC Software Download) Maintenance November 5, 2025, 03:00 - 06:00 PT Nov 5, 2025 03:00-06:00 PST

Enterprise Active Directory (EAD) maintenance November 05 , 2025 8:00 PT - November 07, 2025 23:00 PT Nov 5, 2025 08:00 - Nov 7, 2025 23:00 PST

Integrated Sessional Information System (ISIS) Upgrade to RHEL9 November 6, 2025 10:00-11:00 PT Nov 6, 2025 10:00-11:00 PST

University Computer Management System (UCMS) Maintenance November 8, 2025, 00:00-11:00 PT Nov 8, 2025 00:00-11:00 PST

IAM AWS Systems Maintenance November 8, 2025 09:00 - 11:00 PT Nov 8, 2025 09:00-12:00 PST

Development & Alumni Engagement TeamShare Migration November 10, 2025, 15:00-21:00 PT Nov 10, 2025 15:00-21:00 PST

TouchNet TEST site - Scheduled Maintenance November 14, 2025, 05:00-17:00 PT Nov 14, 2025 05:00-17:00 PST

TouchNet PROD site - Scheduled Maintenance November 21, 2025, 00:00-04:00 PT Nov 21, 2025 00:00-04:00 PST

Past Incidents

Kivuto webstore (UBC Software Download) Maintenance November 5, 2025, 03:00 - 06:00 PT Nov `5`, `2025` `03:00`-`06:00` PST

Enterprise Active Directory (EAD) maintenance November 05 , 2025 8:00 PT - November 07, 2025 23:00 PT Nov `5`, `2025` `08:00` - Nov `7`, `2025` `23:00` PST

Integrated Sessional Information System (ISIS) Upgrade to RHEL9 November 6, 2025 10:00-11:00 PT Nov `6`, `2025` `10:00`-`11:00` PST

University Computer Management System (UCMS) Maintenance November 8, 2025, 00:00-11:00 PT Nov `8`, `2025` `00:00`-`11:00` PST

IAM AWS Systems Maintenance November 8, 2025 09:00 - 11:00 PT Nov `8`, `2025` `09:00`-`12:00` PST

Development & Alumni Engagement TeamShare Migration November 10, 2025, 15:00-21:00 PT Nov `10`, `2025` `15:00`-`21:00` PST

TouchNet TEST site - Scheduled Maintenance November 14, 2025, 05:00-17:00 PT Nov `14`, `2025` `05:00`-`17:00` PST

TouchNet PROD site - Scheduled Maintenance November 21, 2025, 00:00-04:00 PT Nov `21`, `2025` `00:00`-`04:00` PST